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| 11 Nov 2010 | #1 |
| | Black Screen at boot up problem? I realize this is a Windows 7 forum, but I am asking your help for my sons laptop. Something has happened to his laptop. When he boots up, it goes to the Dell splash screen, but instead of going into windows, it goes to a black screen. He has tried rebooting, booting into safe mode, running diagnostics etc, (hard drive passes short test) to no avail. Any ideas on what he can do? This laptop has Windows XP Pro and has been fine until today. thanks, Bill |
My System Specs | |
| 11 Nov 2010 | #2 |
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Quote: Originally Posted by billberry12  I realize this is a Windows 7 forum, but I am asking your help for my sons laptop. Something has happened to his laptop. When he boots up, it goes to the Dell splash screen, but instead of going into windows, it goes to a black screen. He has tried rebooting, booting into safe mode, running diagnostics etc, (hard drive passes short test) to no avail. Any ideas on what he can do? This laptop has Windows XP Pro and has been fine until today. thanks, Bill Bill Hi and welcome If you have the XP dvd you might be able to do a repair install. Can you boot from it? Ken J |
| My System Specs |
| 11 Nov 2010 | #3 |
| | Thought of that, but no XP cd. |
| My System Specs |
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Black Screen at boot up problem? problems?
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