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Windows 7: conflict between mouse & tablet

11 Nov 2010   #1
marijka

Windows 7 Home Premium 64-bit
 
 
conflict between mouse & tablet

My Toshiba Satellite laptop with Win 7 Home Premium works fine with the touchpad and a wireless mouse, but won't recognize my Wacom tablet unless I remove the mouse's USB plug and reboot. It just doesn't seem to like the mouse and tablet combination.

Any ideas about finding and fixing the conflict, or is there a way to tell Win 7 that I want to use a specific device without rebooting? (Neither the mouse or the tablet comes up as a choice under 'safely remove hardware'.) Thanks!


My System SpecsSystem Spec
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11 Nov 2010   #2
Pusspa

 
 

have you installed the wacom drivers, or are you just using the limited windows 7 ones?
My System SpecsSystem Spec
11 Nov 2010   #3
marijka

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Pusspa View Post
have you installed the wacom drivers, or are you just using the limited windows 7 ones?
I installed the drivers that came with the tablet, ditto with the mouse. I have also upgraded the driver for Win 7 per the Wacom web site.
My System SpecsSystem Spec
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11 Nov 2010   #4
marijka

Windows 7 Home Premium 64-bit
 
 

FIXED IT!!! My wireless mouse (rocketfish) has an on/off switch on the bottom, so I turned it off, waited a minute and turned it back on -- now the tablet AND the mouse work. Good grief, who'd have thought to "reboot" the mouse? Anyway, at least it might help someone else... :-P
My System SpecsSystem Spec
11 Nov 2010   #5
ryo

 
 

using wireless..is always have a receiver to connection. and also have a switch on/off on the device.
maybe forget to switch it on. so the connection on the receiver can't be execute.
My System SpecsSystem Spec
12 Nov 2010   #6
marijka

Windows 7 Home Premium 64-bit
 
 

Nope, as I said, I had to switch the mouse OFF, then back on. It was already on and has been working consistently for 1.5 years --- until I installed the tablet, that is. Removing and reinserting the USB plug didn't make a difference, but again, what worked was turning the mouse itself OFF and then ON, as if I had rebooted it.
My System SpecsSystem Spec
12 Nov 2010   #7
ryo

 
 

thanks for the info..i'm usually not used tablet..
My System SpecsSystem Spec
13 Nov 2010   #8
marijka

Windows 7 Home Premium 64-bit
 
 

Thanks! I'm always so grateful for what I learn on forums, so I wanted to post how it was resolved - even though it was so simple. :-)

BTW, this is a European Wacom tablet not sold separately here in the US, but is included with the embroidery software "drawing kit" for my Husqvarna Viking sewing machine from Sweden.
My System SpecsSystem Spec
13 Nov 2010   #9
ryo

 
 

that's sounds great... so the tablet is limited edition..
My System SpecsSystem Spec
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 conflict between mouse & tablet




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