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Windows 7: win 7 does not like my DVD drive :(


07 Jun 2009   #1

Windows 7 RC1
 
 
win 7 does not like my DVD drive :(

My LG dvd drive just does not want to work with Windows 7 RC1 (it did work on prevous versions, but they were unstable for me)

It does recognise the drive in my computer and device manager, but it cant read any kind of disks i insert. I have left a disk in for several hours just to see if would eventually read, but never does. that includes disks such dvd, cd, dvd dl +r etc. It does however read completly blank disks that have no content on what so ever.

It is definetly a problem with Win 7 because other OS read the drive fine. Boot up disks also read fine from the bios.

Anybody know a possible solution for this?


My System SpecsSystem Spec
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07 Jun 2009   #2

Windows 7 Home Premium x64
 
 

You might consider a firmware upgrade for the drive itself. Check the LG Optical Website for updates for your particular drive. As always, when doing firmware upgrades, be sure to carefully read instructions for the process.

LG Optical Drives

And welcome to SevenForums.
My System SpecsSystem Spec
08 Jun 2009   #3

Windows 7 RC1
 
 

Quote   Quote: Originally Posted by Captain Zero View Post
You might consider a firmware upgrade for the drive itself. Check the LG Optical Website for updates for your particular drive. As always, when doing firmware upgrades, be sure to carefully read instructions for the process.

LG Optical Drives

And welcome to SevenForums.
OK thanks for that, I did what you suggested and upgraded to the latest firmware, unfortunately though, i'm still getting the same issue.
My System SpecsSystem Spec
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08 Jun 2009   #4

7 Pro Build 7600.16385x64 [2.0 WEI]
 
 

Have you tried going to Device Manager, deleting your drives, restarting and letting Windows 7 detect them again?
My System SpecsSystem Spec
08 Jun 2009   #5

Windows 7 RC1
 
 

Quote   Quote: Originally Posted by andythecurefan View Post
Have you tried going to Device Manager, deleting your drives, restarting and letting Windows 7 detect them again?
yes I have.
My System SpecsSystem Spec
08 Jun 2009   #6

Windows 7 Home Premium x64
 
 

That's really odd. Symptoms point to a potentially faulty drive but you mentioned that it boots ok. So you already deleted the device and let Win re-install it. Do you have any other flags in your device manager?
My System SpecsSystem Spec
09 Jun 2009   #7

Windows 7 RC1
 
 

Quote   Quote: Originally Posted by Captain Zero View Post
That's really odd. Symptoms point to a potentially faulty drive but you mentioned that it boots ok. So you already deleted the device and let Win re-install it. Do you have any other flags in your device manager?
its telling me everything is ok in device manager.

And yeah, the drive worked fine in XP & Vista and in bios

so this is really stange.
My System SpecsSystem Spec
17 Jun 2009   #8

Windows 7 RC
 
 

I'm having this same problem. Windows 7 recognizes the drive but will not spin anything I put into it up.

The drive model is:
LG GH22NS30 Super Multi - DVD±RW (±R DL) / DVD-RAM drive - Serial ATA - 48x (CD) / 16x (DVD) 48x (CD) / 20x (DVD±R) / 12x (DVD-R DL) / 16x (DVD+R DL) 32x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 12x (DVD-RAM) - Internal - Black

Here's a footnote play-by-play of the issue and what I have done:

-- Drive is recognized by Windows 7 (can be seen in Explorer and Device Manager)
-- Drive will recognize discs in Explorer, but will not advance any playback of a disc past that point
-- I have tried removing the Upper and LowerFilters in the registry; NEITHER value existed when I searched for them
-- I have uninstalled the drive, both physically and via device manager
-- I have run Devcon to determine the parameters of the drive; this is the resulting information:
IDE\CDROMHL-DT-ST_DVD-RAM_GH22NS30_________________1.02____\5&F23758A&0& 1.0.0
Name: HL-DT-ST DVD-RAM GH22NS30 ATA Device
Setup Class: {4d36e965-e325-11ce-bfc1-08002be10318} CDROM
Controlling Service:
cdrom
1 matching device(s) found.
-- Have verified that both the power and data cables ARE seated properly
-- Problem existed with 1.0.0, 1.0.1, and 1.0.2 firmware (I've tried all of them)

At this point, it has been a month since I've installed 7 and ran it without an optical drive. As you can imagine, it's getting frustrating to the point where I need to get it fixed or revert back. Please, if anyone has anything that can help, that I haven't already tried, I'm open.
My System SpecsSystem Spec
17 Jun 2009   #9

Windows 7 Home Premium x64 SP1
 
 

I remember, I had this issue with one my Toshiba's laptop back in time with WinXP. The only thing it could read was bought CDs. So, I sent it under warranty to get it changed.

So, either :
1. Try to buy a disc that 'wash' the lens. The lens has mayby problems.
2. Borrow another drive and plug it up.
3. Buy another CD/DVD drive. LG's CD/DVD drive are really cheap but their lifespan is moderated (but I still love them).
My System SpecsSystem Spec
17 Jun 2009   #10
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Different models drive manuals found here:
LG DVD Drive Manual and Support Information: User Manuals: Retrevo

There may be "support" for your model
My System SpecsSystem Spec
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 win 7 does not like my DVD drive :(




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