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Windows 7: Mass storage controller


15 Nov 2010   #1

Windows 7 Professional x64
 
 
Mass storage controller

Greetings,

I am running Windows 7 Professional x64 on my HP Pavilion zd8000 laptop. I am looking for a driver for the mass storage controller. Any help would be greatly appreciated.

Thanks!

My System SpecsSystem Spec
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15 Nov 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by m0aje View Post
Greetings,

I am running Windows 7 Professional x64 on my HP Pavilion zd8000 laptop. I am looking for a driver for the mass storage controller. Any help would be greatly appreciated.

Thanks!
And the model of same might be what?



Ken J
My System SpecsSystem Spec
16 Nov 2010   #3

Windows 7 Professional x64
 
 
Mass Storage Controller

Hi Ken,

I am still learning Windows 7. The error is from device manager.

Mass Storage Controller

This is the list from the Hardware ID for the controller.

PCI\VEN_104C&DEV_8033&SUBSYS_3082103C&REV_00
PCI\VEN_104C&DEV_8033&SUBSYS_3082103C
PCI\VEN_104C&DEV_8033&CC_018000
PCI\VEN_104C&DEV_8033&CC_0180


Compatible ID's

PCI\VEN_104C&DEV_8033&REV_00
PCI\VEN_104C&DEV_8033
PCI\VEN_104C&CC_018000
PCI\VEN_104C&CC_0180
PCI\VEN_104C
PCI\CC_018000
PCI\CC_0180



Physical Device Object name.

\Device\NTPNP_PCI0017

Not sure if this is what you're asking for. Thanks for your assistance.
My System SpecsSystem Spec
.


16 Nov 2010   #4

Microsoft Windows 7 Home Premium SP1 64-bit Build 7600 / Microsoft Windows XP Professional SP3
 
 

By the given ID's, maybe is not an USB stick... consulting with "Saint Google" seems to be a "Texas PCIxx21 Integrated FlashMedia Controller" you can get your driver by cheking your exact laptop model here:
HP Pavilion zd8000 Notebook PC series*-* Download drivers and software - specify product name - HP Business Support Center

Tell us if you need more help

See ya!!!
My System SpecsSystem Spec
17 Nov 2010   #5

Windows 7 Professional x64
 
 
Mass Storage Controller

Hi FerchogtX,

I tried the site you mentioned first. The only driver HP has available for my laptop is for Windows XP. Apparently HP only singled out a few old laptops out there to support Windows 7. I had the same issue with the sound driver and someone much smarter than me on this forum cleverly figured out a work-around for my sound issue and I got that working great. I am running Windows 7 Professional x64. I am looking for a work around for the mass storage controller in device manager. Thanks for your assistance.
My System SpecsSystem Spec
17 Nov 2010   #6

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by m0aje View Post
Hi FerchogtX,

I tried the site you mentioned first. The only driver HP has available for my laptop is for Windows XP. Apparently HP only singled out a few old laptops out there to support Windows 7. I had the same issue with the sound driver and someone much smarter than me on this forum cleverly figured out a work-around for my sound issue and I got that working great. I am running Windows 7 Professional x64. I am looking for a work around for the mass storage controller in device manager. Thanks for your assistance.
Hi m0aje, download and install this driver HP Pavilion zd8000 Notebook PC series*-* Media Card Reader Driver - HP Business Support Center you will have to install it in compatibility mode for XP Compatibility Mode follow all the steps including "run as administrater"
My System SpecsSystem Spec
17 Nov 2010   #7

Windows 7 Professional x64
 
 
Mass Storage Controller

Hi Pebbly,

Thanks for the suggestion. I downloaded the driver and installed it as you said with the compatiblilty in XP, etc.. It installed OK with no problems, but it didn't clear the error in device manager. Thanks for your help though. I appreciate it.

Cheers!
My System SpecsSystem Spec
17 Nov 2010   #8

Microsoft Windows 7 Home Premium SP1 64-bit Build 7600 / Microsoft Windows XP Professional SP3
 
 

Go to device managger, right click the mass storage device and then in update driver... see if that helps.

See ya!!!
My System SpecsSystem Spec
18 Nov 2010   #9

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by m0aje View Post
Hi Pebbly,

Thanks for the suggestion. I downloaded the driver and installed it as you said with the compatiblilty in XP, etc.. It installed OK with no problems, but it didn't clear the error in device manager. Thanks for your help though. I appreciate it.

Cheers!
Hi m0aje, Run this utility program from Intel Intel® Driver Update Utility let it update your chipset driver
My System SpecsSystem Spec
18 Nov 2010   #10

Windows 7 Professional x64
 
 

Hi Pebbly FerchogtX,

I tried reinstalling the driver from device manager and also ran the intel chipset utility. Still no joy.
I appreciate your help. Any other suggestions are welcome.

Thanks!!!
My System SpecsSystem Spec
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