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Windows 7: after clean install my pcs ethernet ports and wireless card wont work

19 Nov 2010   #1
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 
after clean install my pcs ethernet ports and wireless card wont work

i did a clean install on my pc useing my windows 7 retail disk and now i cant connect to the internet useing my laptops ethernet ports or the built in network card i just bought the pc yesterday and now the ethernet ports are not functioning neither is the wirelesscard before i did the clean install everything was working fine i dont know how to find the drivers in order to redownload them if thats the problem


My System SpecsSystem Spec
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19 Nov 2010   #2
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

i was also wondering why is it that my last pc i had i could do clean install and i never had problems connecting to the internet useing the ethernet ports or the built in network ADAPTER
My System SpecsSystem Spec
19 Nov 2010   #3
David Ben Yosef

Windows 7 Ultimate SP1 x64 RTM
 
 

It's definitely a driver problem if your ethernet worked just prior to the clean install. Your specs are too vague for me to direct you to the exact web page for the drivers. So just go to the HP site, and you should be able to find the right drivers no problem.

HP Software & Driver Downloads

Hope that helps. If you still can't find the correct drivers, then I need more specs.
My System SpecsSystem Spec
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19 Nov 2010   #4
David Ben Yosef

Windows 7 Ultimate SP1 x64 RTM
 
 

Quote   Quote: Originally Posted by bigboi972 View Post
i was also wondering why is it that my last pc i had i could do clean install and i never had problems connecting to the internet useing the ethernet ports or the built in network ADAPTER
That's very common. Sometimes Microsoft can install the correct drivers during installation, and sometimes it can't...depending on your rig. HP seems to have problems in this area for some reason. It's easily resolved though. Once you find the correct drivers at HP, make sure you save them on disc, or a spare hard drive or something, then you don't have to hunt them up again should you choose to do another clean install.

Let me know how you make out on that.
My System SpecsSystem Spec
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 after clean install my pcs ethernet ports and wireless card wont work




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