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Windows 7: Need some help on my cd/dvd drive

19 Nov 2010   #1

windows vista 32 bit home basic
Need some help on my cd/dvd drive

alright hey guys,

At school, my teacher needed some help with his computer. He showed me his desktop and said that the dvd drive wont eject. Strangely, i went on my computer and the dvd/cd drive was not there. Only his hard disk and some folders on my computer. I pressed the eject button on his dvd cd drive and it wouldnt eject. I told him i would come up with a solution later so now i need your help. What is causing this problem? Its strange how it wouldnt eject and its not in my computer. I tried manuel eject with a paper clip and that still didnt work !! He told me that first when he got the computer, it worked perfectly and out of no where, this problem has occured. He told me its been going for years but its starting to annoy him. I would like to be the "hero" in this case and fix it but i can't figure out what the hell is going on. I checked online and the computer specs are:

eMachines T5016 Specifications
CPU: Intel Pentium 4 Processor 516 (64-bit with Intel EM64T)
(2.93GHz, 533MHz FSB, 1MB L2 cache)
Operating System: Genuine Microsoft Windows XP Home (SP2)
Chipset: Intel 915GV chipset
Memory: 512MB DDR (2 256MB) 400MHz Dual Channel
Expandable to 4GB
Hard Drive: 80GB HDD (7200rpm, Serial ATA, 8MB cache)
Optical Drive: 48x CD-RW/DVD Combo Drive
Video: Intel Graphics Media Accelerator 900 (GMA900)
Up to 224MB shared video memory
Sound: Intel High Definition 6-channel (5.1) Audio
Network: Intel PRO 10/100Mbps integrated Ethernet
Modem: 56K ITU v.92-ready Fax/Modem
Peripherals: Standard multifunction keyboard, 2-button wheel mouse, amplified stereo speakers
Ports/Other: 6 USB (2 in front, 4 in back), 1 IEEE 1394, 1 VGA external connector, 1 Serial, 1 Parallel, 2 PS/2, 5 audio (2 in front, 3 in back)
Dimensions: 14.25″H x 7.25″W x 16″D
Weight: 22.5 lbs (PC only)

Anyways, all in all, do i need to find drivers for the cd drive or what? thanks

My System SpecsSystem Spec

19 Nov 2010   #2

win 7 ( 64 bit)

is the light comming on when he hits the eject button?
if so did you try opening it with a pin or something ?
there's a little hole buy the eject button push the pin in the hole and it should open.
if there are no lights then check inside the case and make sure the plug didn't come off..

hope that helps

My System SpecsSystem Spec
19 Nov 2010   #3

windows vista 32 bit home basic

Yes i there is a green light near the dvd drive. And yes thats what i said by "mauel eject" with a paper clip. I inserted it in the little hole and it wouldn't eject.
My System SpecsSystem Spec

19 Nov 2010   #4

win 7 ( 64 bit)

skiped right over the "mauel eject" part.

My System SpecsSystem Spec
19 Nov 2010   #5

windows vista 32 bit home basic

so you got any other suggestions or is that all u got?
My System SpecsSystem Spec
19 Nov 2010   #6

windows 7 ultimate 64bit

first i would make sure the drive is listed in the BIOS. if so, try this next: Hardware devices are not working or are not detected in Windows (i'm not sure if it works with xp)
if that doesnt work, try updating the chipset drivers from intel.
My System SpecsSystem Spec
19 Nov 2010   #7

windows vista 32 bit home basic

How do i access the bios on a emachine t5016 desktop computer?
My System SpecsSystem Spec
20 Nov 2010   #8

windows 7 ultimate 64bit

My System SpecsSystem Spec

 Need some help on my cd/dvd drive

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