Hey can anyone please help me out with this problem. I got a new ADATA Nobility NH03 1TB 3.0 External HDD and it works on the USB 2.0 ports but it is not recognized at all on the 3.0 ports, the device still lights up when I plug it into the port but nothing happens on the pc. The USB 3.0 port can see my other USB 2.0 devices though. My motherboard is an ASRock 870 Extreme3. I have the USB 3.0 enabled in my BIOS.
Please help me out and thank you.