New
#1
What is wrong?
So my teachers computer which is a Emachine T5016 desktop didnt have its optical drive recognized in the "my computer" or in the BIOS. I check both and in my computer i didn't see a opical drive and in the BIOS it said "no optical drive recognized". I contacted emachine and they told me its a hardware issue and the issue is coming from the actual opical drive it self. They kept telling me to contact a technican and never really gave me any solutions i should try myself. What do you guys think i should do?
Could the problem be occuring from loose cables?
My teacher told me he never opened the computer ever in the time he has owned it so he doesn't know why. He said when he first got it, it worked perfectly but it has been occuring for about a year or 2 now.
Please help me solve this issue and it would be much appreciated. THanks