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Windows 7: Active Directory Domain not available

23 Nov 2010   #1
k33529

Windows 7 home premium 64 bit
 
 
Active Directory Domain not available

Hello,

I'm having problems connecting a printer to my laptop. The printer was working but when my laptop went away for repair it did not work on its return.

The printer works on my macbook and my PC running Vista however it will not run on the laptop running Windows 7 home premium 64 bit.

I think it is something to do with the fact that my printer is on a network somewhere?? some how but I haven't a clue what to do.

When I try to add the printer using the add printer wizard it cannot locate the printer even though its switched on etc...

I haven't a clue why it won't work can someone try to help.

By the way I have tried downloading the drivers from the Epson website but when I press print it sends it to the print queue which then clears but no print!!!!


My System SpecsSystem Spec
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23 Nov 2010   #2
Lunarpancake

Windows 8 Professional
 
 

is the laptop on a network or domain? it sounds like they either joined or removed your laptop from a domain.


How to tell:

Right click "Computer" and choose properties

you should see "Computer name, domain, and workgroup settings"
My System SpecsSystem Spec
23 Nov 2010   #3
k33529

Windows 7 home premium 64 bit
 
 

I've had a look it shows my computer name and workgroup called WORKGROUP
My System SpecsSystem Spec
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24 Nov 2010   #4
Lunarpancake

Windows 8 Professional
 
 

Quote   Quote: Originally Posted by k33529 View Post
I've had a look it shows my computer name and workgroup called WORKGROUP


ok that is standard. How is your printer on the network? Is it directly connected to network or shared through another computer?
My System SpecsSystem Spec
24 Nov 2010   #5
k33529

Windows 7 home premium 64 bit
 
 

I thought it was directly to the network but now I'm not so sure. How do I find out?
My System SpecsSystem Spec
13 Dec 2010   #6
Lunarpancake

Windows 8 Professional
 
 

Quote   Quote: Originally Posted by k33529 View Post
I thought it was directly to the network but now I'm not so sure. How do I find out?

Sorry didint respond earlier, ive been on vacation.


If your printer is shared through a computer the printer will connect to the computer using a usb port or something similar.

If your printer is directly on the network it will use an ethernet cable in most cases. It will also have an IP address.
My System SpecsSystem Spec
13 Dec 2010   #7
Lunarpancake

Windows 8 Professional
 
 

also: on your other windows laptop check the workgroup name, make sure it is the same as the windows 7 laptop.
My System SpecsSystem Spec
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 Active Directory Domain not available




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