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Windows 7: Logitech MX 5500


09 Jun 2009   #1

Windows 7 x64
 
 
Logitech MX 5500

Hi all

I am loving my new Windows 7 x64 install and have had few difficulties with anything.

One absolute disaster, however, is my inability to connect the keyboard from my MX5500 combo.

I am using the latest Widcomm drivers and the mouse and my phone connect fine through the add device wizard.

The keyboard is recognised but when I click next to add, Windows reports "connecting to device" but thats it. I have left it for a considerable time, but no luck so far.

Anyone using it fine?


My System SpecsSystem Spec
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14 Jul 2009   #2

Windows 7 x64
 
 

anyone??

I note their are some members using both successfully. If you are can you confirm if you are 64 or 32 bit please?
My System SpecsSystem Spec
14 Jul 2009   #3

Windows 7 Pro & Vista Home Premium
 
 

Is this a Bluetooth combo?

If it is Bluetooth, download BluetoothView]
to see if it identifies the devices.

View detailed instructions here:
BluetoothView - Monitor the Bluetooth activity around you

I performed a Google search and basically found only XP drivers.
My System SpecsSystem Spec
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14 Jul 2009   #4

Windows 7 x64
 
 

Yeah, it is a bluetooth combo.

Thanks for this link, very helpful.

Bluetoothview shows the keyboard as available, but unable to connect.

Connection Failed (Error Code: 10049)

Any ideas what this means?

Brief google search turned up nothing too useful.
My System SpecsSystem Spec
14 Jul 2009   #5

Windows 7 Pro & Vista Home Premium
 
 

I went directly to Logitech's site and the drivers thaey had were for the setpoint.

This was based on a search for Cordless Desktop® MX™ for Bluetooth®

You may have to backup a page for other models.

There are downloads for Vista 32-bit and 64-bit

Try this link:
http://www.logitech.com/index.cfm/43...=us,en?osid=13
My System SpecsSystem Spec
18 Jul 2009   #6

Windows 7
 
 

I registered just to answer this question

Disconnect the mouse and keyboard and everything then reconnect again... When they show up on the bluetooth menu, don't select next. Right click both the mouse then the keyboard... there should be a little box that needs checked on each to install the drivers... enjoy
My System SpecsSystem Spec
18 Jul 2009   #7

Windows 7 RC
 
 

The setpoint drivers worked fine for me with the MX5500 combo keyboard/mouse.
My System SpecsSystem Spec
21 Jul 2009   #8

Vista x64 Home Premium
 
 

Setpoint 4.72 for Vista x64 works fine in Windows 7 x64 for my MX5000 Bluetooth combo.
My System SpecsSystem Spec
23 Jul 2009   #9

Windows 7 x64
 
 

Ok, so problem was not the installation of setpoint, but thanks all the same. For anyone else toiling with the installation of a bluetooth keyboard, any make, you need to right click on the device once discovered. Select properties and check the box for HID devices. Problem solved.
My System SpecsSystem Spec
23 Jul 2009   #10

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Reclaim3r View Post
I registered just to answer this question

Disconnect the mouse and keyboard and everything then reconnect again... When they show up on the bluetooth menu, don't select next. Right click both the mouse then the keyboard... there should be a little box that needs checked on each to install the drivers... enjoy
Ok say I just realised that my last post did not allow updates to my email, so I did not realise there had been all these responses.

Thankyou so much to reclaim3r, registering for me, much appreciated. Wish I had seen your post earlier!

This is a spot on response!
My System SpecsSystem Spec
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 Logitech MX 5500




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