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Windows 7: CDBurnerXP Not seeing my Blu-Ray Drive

26 Nov 2010   #1
swarfega

Windows 7 Professional 64-bit
 
 
CDBurnerXP Not seeing my Blu-Ray Drive

I have an LG GGC-H20L blu-ray multiplayer (does dvd record). However CDBurnerXP reports that there is no compatible drive whereas ImgBurn sees it ok.

I prefer CDBurner's interface to that of ImgBurn's so I was wondering if theres anything I can do to fix this. I have looked at the LG website and the drive has the latest firmware.


My System SpecsSystem Spec
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26 Nov 2010   #2
SledgeDG

Windows 7 Ultimate x86
 
 

Not really sure if this applies in your case There is a Microsoft article about setting upper and lower filter. But since the CDBurnerXP site doesn't give much help here goes:

Quote:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows


To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
  1. Click StartCollapse this imageExpand this image

    , type regedit in the Start Search box, and then click regedit in the Programs list.

    Collapse this imageExpand this image

    If you are prompted for an administrator password or confirmation, type your password, or click Continue.
  2. Locate, and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
  3. In the right pane, if you have UpperFilters, right-click UpperFilters, and then click Delete.
  4. Click Yes to confirm the removal of the UpperFilters registry entry.
  5. In the right pane, if you have LowerFilters, right-click LowerFilters, and then click Delete.
  6. Click Yes to confirm the removal of the LowerFilters registry entry.
  7. Exit Registry Editor, and then restart the computer.
Note After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall any affected programs. If the problem recurs, contact the program vendor to determine whether an update is available for the program.
Hope it works for you
-DG
My System SpecsSystem Spec
26 Nov 2010   #3
1Bowtie

Windows 7 Home Premium 64 bit
 
 

I doubt that it's a problem with your BlueRay but more prob with CDBurner XP not being updated to recognize the BlueRay
My System SpecsSystem Spec
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26 Nov 2010   #4
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

You have the latest version for 64bit?


Download latest version (4.3.8.2474)

Size: 4.55 MiB (MD5: 6BB172EF7DD31EC30D7BDC9AED22D40D)
More download options Less download options | EULA
Default installer32 bit (x64 compatible)2000/XP/2003 Server/Vista/764 bit Vista x64 / 7 x64Default installer
(Without OpenCandy)(Pending)2000/XP/2003 Server/Vista/7(Pending) Vista x64 / 7 x64Portable version32 bit (x64 compatible)XP/2003 Server/Vista/764 bit Vista x64 / 7 x64MSI32 bit2000/XP/2003 Server/Vista/7Old versions32 bit98/2000/XP
My System SpecsSystem Spec
26 Nov 2010   #5
Kipper

 

Most of the time, if a drive is not detected the fix for CDBurnerXP is to install the Intel Matrix Storage Manager
My System SpecsSystem Spec
26 Nov 2010   #6
swarfega

Windows 7 Professional 64-bit
 
 

I did try the matrix driver after Id first reinstalled windows on my new ssd. However windows threw a fit and kept bsodding so I had to remove it.

@hopalong: I have updated to latest but its still the same.
My System SpecsSystem Spec
26 Nov 2010   #7
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

I figured you had but wanted to make sure.

Mike
My System SpecsSystem Spec
27 Nov 2010   #8
Phone Man

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

It seems that CDBurnerXP has had some problems with AHCI mode and some have tried IDE mode and it works.

Jim
My System SpecsSystem Spec
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 CDBurnerXP Not seeing my Blu-Ray Drive




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