Sata DVD drive driver problem?


  1. Posts : 8
    64 bit windows 7 pro
       #1

    Sata DVD drive driver problem?


    Hi everyone!

    1st time poster - I am hoping someone can help. Just bought the bits for a new computer the other day with these components:

    Tenda W322P Wireless N PCI Adapter
    Sony AD7240SGB 22X SATA OEM DVD RW Black
    2 X Samsung 1TB Spinpoint F3 SATA II 7200RPM 32M
    Microsoft Windows 7 Pro 64bit OEM
    Kingston 4GB(2 X 2GB) DDR3-1333MHZ
    ECS GTX 460 1G D5 2DVI/HDMI
    Corsair HX-650 ATX Power Supply, 120mm fan
    Asus M4A87TD-USB3 AMD3 4x DDR3/6x Sata Raid/Gigabit Lan
    AMD Phenom II AM3 955 Black Edition (3.2Ghz) CPU

    anyway - I built the thing - put in windows 7 install disc and it worked fine, until a couple of days ago.

    Where upon the DVD drive disappeared from "my computer". It still appeared in device manager though with this error:

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    I thought maybe the drive itself may be the problem, so I swapped it with another one I had from an older computer, and the same problem remains.

    I tried plugging the drive into a different SATA port (from 3 to 4). Still no joy.

    I thought perhaps the sata cable may be a problem, I swapped it for a different one and again no luck.

    The drives are set to IDE within the BIOS.

    I am struggling to understand what is going on.

    Can anyone help me?

    Thanks in advance
      My Computer


  2. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #2

    hello and welcome :)




    Automatic Fix for Windows 7 DVD Drive Missing or Not Recognized


    http://support.microsoft.com/kb/982116/
    Last edited by brianzion; 27 Nov 2010 at 06:55. Reason: change information
      My Computer


  3. Posts : 8
    64 bit windows 7 pro
    Thread Starter
       #3

    Hello Brianzion!

    thanks for the reply. Sorry to sound a bit dumb. I had a look at the "change, add, or remove drive letter" page.

    When I bring it up, it doesn't list the DVD drive here at all. I tried rescan disks with no success.

    Was I supposed to do something different to this?

    thanks again
      My Computer


  4. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #4

    Carter12 said:
    Hello Brianzion!

    thanks for the reply. Sorry to sound a bit dumb. I had a look at the "change, add, or remove drive letter" page.

    When I bring it up, it doesn't list the DVD drive here at all. I tried rescan disks with no success.

    Was I supposed to do something different to this?

    thanks again
    sorry try this option Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
      My Computer


  5. Posts : 8
    64 bit windows 7 pro
    Thread Starter
       #5

    Thanks Brianzion

    It worked!!!!

    I am forever in your debt!!!!!
      My Computer


  6. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #6

    Carter12 said:
    Thanks Brianzion

    It worked!!!!

    I am forever in your debt!!!!!
    no worry s pleasure to help thanks to JMH for posting this in his thread
      My Computer


 

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