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Windows 7: windows seven doesn't detect my keyboard

28 Nov 2010   #1
Read Only

Windows 7 Professional x64
 
 
windows seven doesn't detect my keyboard

When my systems goes BSOD and restarts, I have that screen where I can choose which mode I should restart (safe mode, etc...) However Windows doesn't detect my keyboard during that screen and I am forced to wait 30 sec and boot in normal mode automatically.

Now this wouldn't be that much of a problem but I need to update the defective firmware of one of my HDD. And I use a boot disk to do that and of course the boot disk doesn't recognize my keyboard. So this became a major problem and I can lost my hdd data anytime now.

My mouse and keyboards both use an usb port, I suspect that I need traditional mouse and keyboard using traditional ports.

I have a traditional mouse but I do not have a traditional keyboard unfortunately. But I have converters from usb to traditional port for both mouse and keyboard.

What I tested:
1. plug-in the traditional mouse and reboot, result the traditional mouse is recognized.

2. use the usb to traditional port for the mouse and reboot, it doesn't recognize the mouse

3. use the usb to traditional port for the keyboad and reboot, it doesn't recognize the keyboard

Any clue on how to have keyboard recognized as traditional please?

TIA

Edit:
Keyboard: Logitech G15 refresh
Mouse: Logitech G9


My System SpecsSystem Spec
.
28 Nov 2010   #2
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

What are your system specs?

Check 'Device Manager' for any yellow triangles, if there are any check for new drivers from your OEM or motherboard website.
You should check for updated drivers even if no yellow triangles.

Can you borrow a keyboard with a PS2 cable, for testing?
My System SpecsSystem Spec
28 Nov 2010   #3
PooMan UK

Windows 7 Ultimate 64bit
 
 

USB is often disabled by Default in the BIOS. To enable USB in the BIOS have a look for the following

USB Keyboard - DOS or Enabled (Even if you have NO USB Keyboard)

Legacy USB Support - Enabled
My System SpecsSystem Spec
.

29 Nov 2010   #4
Read Only

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by PooMan UK View Post
USB is often disabled by Default in the BIOS. To enable USB in the BIOS have a look for the following

USB Keyboard - DOS or Enabled (Even if you have NO USB Keyboard)

Legacy USB Support - Enabled
Thanks very much
It was indeed a BIOS enabling problem
My System SpecsSystem Spec
29 Nov 2010   #5
PooMan UK

Windows 7 Ultimate 64bit
 
 

Glad you got it sorted pal
My System SpecsSystem Spec
Reply

 windows seven doesn't detect my keyboard




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