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Windows 7: 2 keys not working on keyboard?

04 Dec 2010   #1

Windows 7 Home Premium 64bit
2 keys not working on keyboard?


I have an old laptop which I haven't used for a while, but want to start using it. However, the '1' and 'q' keys have stopped working. It hasn't taken a knock and I have removed the two keys, which were on a hinge, and could see no visable reason why they may have stoppped e.g. dirt (nothing more technical than that). The two keys when compressed do feel identical to the others, no signs of anything suck in there. Does anyone have any ideas? And if this type of thing is fixable?


My System SpecsSystem Spec
04 Dec 2010   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Keyboards seem to drive their keys in diagonal rows. IE:
3edc, etc.

Since your 2 keys are consecutive in a diagonal row, we get the connection. The most suggested things are physically cleaning the membrane under the keys, and keyboard drivers. I have never owned a laptop, so I'm not sure you can just delete the keyboard driver, and let windows redetect. Or, just remove, and install the currect driver. Hopefully someone with laptop experience will be along with more info. A Guy
My System SpecsSystem Spec

 2 keys not working on keyboard?

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