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Windows 7: my laptop hard drive appears as a removable device...

10 Dec 2010   #11

Windows 7 Ultimate x64
 
 

i filled out the specs of my laptop however i could not find the motherboard type or sound card type(not that the sound card really matters for this situation)

attached is a PDF of my entire system specs straight from Toshiba, with the exception of the vista which mine no longer has, i have 7 Ultimate 64-bit



Attached Files
File Type: pdf satellite_A355D-S6921.pdf (56.8 KB, 9 views)
My System SpecsSystem Spec
.

11 Dec 2010   #12

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi Murd3rd, here is a link to the drivers Laptop Driver Downloads:
the sound card drivers are there, as for the chipset drivers download this little information tool Piriform - Download speccy will tell you the mobo manf , then you can go to the website and download the latest chipset driver
My System SpecsSystem Spec
11 Dec 2010   #13

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Continue to try and find either a AHCI driver for the motherboard or an updated chipset driver for the laptop, that is the easiest way, but there is a second option.

How comfortable are you with poking around in the guts of the operating system (editing the registry)?
My System SpecsSystem Spec
.


11 Dec 2010   #14

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by pebbly View Post
Hi Murd3rd, here is a link to the drivers Laptop Driver Downloads:
the sound card drivers are there, as for the chipset drivers download this little information tool Piriform - Download speccy will tell you the mobo manf , then you can go to the website and download the latest chipset driver
thanks pebbly, ill check it out
My System SpecsSystem Spec
11 Dec 2010   #15

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Continue to try and find either a AHCI driver for the motherboard or an updated chipset driver for the laptop, that is the easiest way, but there is a second option.

How comfortable are you with poking around in the guts of the operating system (editing the registry)?
i have done it before but only with step by step instructions, is there a write up somewhere of what you are wanting me to do?
My System SpecsSystem Spec
11 Dec 2010   #16

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Let me find that.
In the meantime: did you check this out? - http://www.csd.toshiba.com/cgi-bin/t...ily=1073768663
"How To Manually Upgrade from Vista to Windows 7 - Satellite A355D"
My System SpecsSystem Spec
11 Dec 2010   #17

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I have this info in my notes. The solution is based on this MS document: Internal and External SATA Port Configuration

To summarize:
"To work around this problem, you can disable external SATA support on a per channel basis by setting the value of the TreatAsInternalPort registry key to 1 and then rebooting the system"

So, if you can check and see which channel your drive is connected to you can change a registry value accordingly.
Do this by going to Device Manager > Disk Drives > Right click the drive and select Properties > General Tab > Location.
Most likely Channel 0.

Now open the registry editor and navigate to:
HKLM\SYSTEM\CurrentControlSet\Services\msahci\Controller0\Channel0
(Using the channel # you found in Device Manager above)
If these keys (Controller0, or Channel0) do not exist you must create them.

In the Channel0 key, create a new DWORD value with the following properties:
Value Name: TreatAsInternalPort
Value Data: 1
Base: Hexidecimal

Then reboot.

Be sure to back up the registry, create a restore point, before making any changes.
My System SpecsSystem Spec
11 Dec 2010   #18

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by TVeblen View Post
I have this info in my notes. The solution is based on this MS document: Internal and External SATA Port Configuration

To summarize:
"To work around this problem, you can disable external SATA support on a per channel basis by setting the value of the TreatAsInternalPort registry key to 1 and then rebooting the system"

So, if you can check and see which channel your drive is connected to you can change a registry value accordingly.
Do this by going to Device Manager > Disk Drives > Right click the drive and select Properties > General Tab > Location.
Most likely Channel 0.

Now open the registry editor and navigate to:
HKLM\SYSTEM\CurrentControlSet\Services\msahci\Controller0\Channel0
(Using the channel # you found in Device Manager above)
If these keys (Controller0, or Channel0) do not exist you must create them.

In the Channel0 key, create a new DWORD value with the following properties:
Value Name: TreatAsInternalPort
Value Data: 1
Base: Hexidecimal

Then reboot.

Be sure to back up the registry, create a restore point, before making any changes.
thanks for the info i will most likely be trying this
My System SpecsSystem Spec
11 Dec 2010   #19

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by TVeblen View Post

Now open the registry editor and navigate to:
HKLM\SYSTEM\CurrentControlSet\Services\msahci\Controller0\Channel0
(Using the channel # you found in Device Manager above)
If these keys (Controller0, or Channel0) do not exist you must create them.
ok they do not exist so how do i create them? sorry if this is pesky stuff i probably should know
My System SpecsSystem Spec
11 Dec 2010   #20

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Let me find that.
In the meantime: did you check this out? - Model Content Page
"How To Manually Upgrade from Vista to Windows 7 - Satellite A355D"
i appreciate all the help, and no i am checking it out as i type this, i saw that the other day but didnt even think that it could be a tool for troubleshooting, but im about to read through it


as i was reading through it just now, it is talking about doing an upgrade, but i didnt just upgrade, i totally formatted my hard drive and installed a fresh copy of windows 7, i have zero toshiba software on my laptop anymore except the necessary software to run the hardware that is installed in on this computer, which may not even be toshiba specific
My System SpecsSystem Spec
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 my laptop hard drive appears as a removable device...





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