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Windows 7: Blue Screens


10 Dec 2010   #1

Windows 7 Pro
 
 
Blue Screens

Hi all,

I purchased a new desktop recently and installed Windows 7 Home Basic on it. Since then I have been receiving constant blue screens which point to Windows system processes (.dmp files attached). I took it in and they replaced the RAM, but the problem continues. Can anyone offer some insight here?




Attached Files
File Type: zip Mdmps.zip (549.4 KB, 4 views)
My System SpecsSystem Spec
.

10 Dec 2010   #2

Windows 8.1 Pro x64
 
 

I suggest testing your RAM
RAM - Test with Memtest86+

If you have a Logitech Mouse/Keyboard update its device driver from Logitech's website

Code:
BugCheck A, {fffffa802558b2b8, 2, 1, fffff8000313fb1f}

Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
My System SpecsSystem Spec
10 Dec 2010   #3

Windows 7 Pro
 
 

Thanks. I'll give that a try although The RAM was replaced a few days ago as I mentioned. Could it be a problem with the motherboard?
My System SpecsSystem Spec
.


10 Dec 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kungal View Post
Thanks. I'll give that a try although The RAM was replaced a few days ago as I mentioned. Could it be a problem with the motherboard?
I would remove your Avast and replace with Microsoft Security Essentials

http://files.avast.com/files/eng/aswclear5.exe

http://www.microsoft.com/security_essentials/

And if you are overclocking or undervolting stop. Also if you are running a RAID update the driver.
My System SpecsSystem Spec
10 Dec 2010   #5

Windows 7 Pro
 
 

Already replaced the antivirus software and I'll make sure I'm not overclocking or undervolting. Not using a RAID.

Are the logitech products knows to cause crashes? I've changed my keyboard and mouse and haven't had any crashes ... yet.

Also, if it isn't the RAM and isn't any of the things mentioned above, what could it be?

Thanks
My System SpecsSystem Spec
10 Dec 2010   #6

Windows 8.1 Pro x64
 
 

Quote:
Are the logitech products knows to cause crashes? I've changed my keyboard and mouse and haven't had any crashes ... yet.
As I mentioned above a Logitech device may be involved in the crash, you might need to update the drivers
My System SpecsSystem Spec
10 Dec 2010   #7

Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by Kungal View Post
Hi all,

I purchased a new desktop recently and installed Windows 7 Home Basic on it. Since then I have been receiving constant blue screens which point to Windows system processes (.dmp files attached). I took it in and they replaced the RAM, but the problem continues. Can anyone offer some insight here?
I would suggest checking to see if your RAM is loose on the Motherboard. Some thing happened to me when I had Vista and found out the problem was due to one of the RAM cards being a bit loose.
My System SpecsSystem Spec
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 Blue Screens




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