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Windows 7: MS bluetrack wireless 5000 mouse no longer working.

10 Dec 2010   #1

windows 7 64 bit
MS bluetrack wireless 5000 mouse no longer working.

Ive had this mouse + keyboard package for a few months seemed fine now the MS wireless mouse 5000 (bluetrack) seemed to periodically stop working more and more over the last few days, i changed the batteries about the same time it was working for a bit then freezing the green light comes on the top then fades out, the blue lazer underneath appears to be working fine i would plug the recivier in and out and it would work for about 10 secs then stop now its saying USB device not recognised when i do this or not detecting it at all, this is weird as its workign fine on the 2 other laptops i used it on both run vista. the problems occuring on this toshiba a500 17x running 64bit windows 7.
ive just reintalled the IPx64_1033_8.0.225.0 intelli 8 driver but now only have the ps2 driver listed on my hardware tab in mouse propities and its just calling the mouse unrecognised usb device & 'Windows has stopped this device because it has reported problems. (Code 43)'
I even re-installed the toshiba new hardware driver. arrg its driving me mad please help.
I tryed a different wirless mouse cheap lazer jobbie and this is working fine in my usb ports :S

My System SpecsSystem Spec
10 Dec 2010   #2

windows 7 home premium x64

I learned the hard way to never ever buy Microsoft mice, looks like your about to too.

The mouse i have (wireless mobile mouse 6000) is terrible, the wireless lags A LOT, significant dropouts in connectivity, and i had to buy two because the usb connector for the first one literally burnt out after one day of use (2 hours actual, about 6 plugged in but turned off)

Always go Logitech IMO

I know this doesn't help fix your problem but its a warning for everyone else.

Judging my the fact that its a Microsoft mouse, I would say there is no known fix for you problem. Microsoft doesnt care, as long aas they get the money, they are happy.
My System SpecsSystem Spec

 MS bluetrack wireless 5000 mouse no longer working.

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