nano transmitter for mouse stopped working


  1. jawzforlife
    Posts : 47
    Windows 7 Home Premium x64
       New #1

    nano transmitter for mouse stopped working


    I have a microsoft wireless mobile mouse 6000

    Been working fine all year. Most recently I had it in my netbook. I got a pop up that said the UDB device was not recognized. I tried to reinstall the microsoft intellipoint mouse software again but that didn't fix it.

    I then tried it in my other laptop which it has working in the past, and when i plugged in the receiver it the computer said it was an unrecognizable device.

    So now I cant use the mouse.

    Any other things I should look at. Is there some kind of warranty from microsoft?
      My Computer
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  3. Advice Pro
       New #2

    Are you sure that it's the software from Software Downloads: Wireless Mobile Mouse 6000

    The 'Start Here' guide reads:
    To view Help on the PC: Start > All Programs > Microsoft Mouse > Mouse Help
    For the latest information and updates, go to Computer Mouse, Keyboard, Webcam & More | Microsoft Hardware
    The Microsoft Product Guide adds:
    For up-to-date help about using or troubleshooting your device, go to the Microsoft Help and Support Web sit at Microsoft Support
    Would it be OK if I left the mouse on all day and night?
      My Computer
    Quote Quote

  4. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #3

    Well lets start off with something simple. Install new batteries.
      My Computer
    Quote Quote

 

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