W7 and printer difficulties


  1. Posts : 7
    Windows 7 64
       #1

    W7 and printer difficulties


    Hello,

    I changed recently my computer and try to install my printer Lexmark Z1400. Found the driver on the web (the 64 one) but I get a yellow indicator submitting a problem on the icon of the printer. It is impossible to do anything with this icon and when I try to solve the problem, Windows tell me "no problem found".

    Got an idea ? Thank you, Hl14
      My Computer


  2. Posts : 1,483
    Windows 7 Ultimate x64 SP1
       #2

    Hi, HL14. :)

    Let's start with the easy stuff; is the printer connected to the computer and turned on?

    Also, have a look here and here.
      My Computer


  3. Posts : 7
    Windows 7 64
    Thread Starter
       #3

    Not really, connected by wifi, green light on
      My Computer


  4. Posts : 1,483
    Windows 7 Ultimate x64 SP1
       #4

    Have you tried the reset (see the first link in my post above) and then reconfigure the printer using either the Wireless Setup Utility or re-installing the printer drivers?
      My Computer


  5. Posts : 7
    Windows 7 64
    Thread Starter
       #5

    1. Tried a ping, with IP adress printed by printer : send 4, received 4 : looks ok ?

    2. When I try to install printer, with IP adress, an error occur "driver not installed, error 0x00000002"

    Thanks for help
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:32.
Find Us