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Windows 7: samsung pc 3

22 Dec 2010   #1
ajcoley

windows 7
 
 
samsung pc 3

I cant install my samsung pc 3 studio for my mobile phone. Help pls


My System SpecsSystem Spec
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22 Dec 2010   #2
ajcoley

windows 7
 
 

Its showing my phone is connected but all the icons are in black and white
My System SpecsSystem Spec
22 Dec 2010   #3
CLassicD

7 ultimate x64
 
 

What is the model of your samsung phone?
My System SpecsSystem Spec
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22 Dec 2010   #4
ajcoley

windows 7
 
 

Its D900i
It works ok on my pc that runs XP but not on my laptop that runs wind 7. I have tried to run it on my laptop as XP but there is still issues that my trouble shooter wont fix
My System SpecsSystem Spec
22 Dec 2010   #5
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by ajcoley View Post
I cant install my samsung pc 3 studio for my mobile phone. Help pls
Can you be a little more specific? What software are you trying to use? To connect it.

Also be aware that Active Sync does not work on either Vista or Windows 7 - You'll need to use Windows Mobile Device Center - Description of Windows Mobile Device Center

Quote:
Microsoft Windows Mobile Device Center replaces ActiveSync for Windows Vista, and Microsoft Windows 7.
My System SpecsSystem Spec
22 Dec 2010   #6
CLassicD

7 ultimate x64
 
 

Does the software install successfully but the icons are in black and white?

Do you mean that win7 displays your phone is connected without the software installed...
My System SpecsSystem Spec
22 Dec 2010   #7
ajcoley

windows 7
 
 

Sorry I am not a techie as you can tell. I am trying to install it with the disc which was supplied with my phone.
My System SpecsSystem Spec
22 Dec 2010   #8
ajcoley

windows 7
 
 

Quote   Quote: Originally Posted by CLassicD View Post
Does the software install successfully but the icons are in black and white?

Do you mean that win7 displays your phone is connected without the software installed...
yes

Does that mean its not compatible? It also not recognise live updates
My System SpecsSystem Spec
22 Dec 2010   #9
CLassicD

7 ultimate x64
 
 

Have you tried just pluggin your phone via USB into your laptop with win7 to try using your phone as removable storage for media access.

Im think that this may be an old driver and you need to find an updated version.

Drivers are as far as i can see are only updated to vista. Try using the vista driver for your phone..

click the link below to get it.

http://za.samsungmobile.com/support/softwaremanuals/software.do?phone_model=SGH-D900i


First though uninstall the old software before installing the new.

Goto control panel, programs and then uninstall programs to delete the old one...
My System SpecsSystem Spec
22 Dec 2010   #10
ajcoley

windows 7
 
 

Quote   Quote: Originally Posted by CLassicD View Post
Have you tried just pluggin your phone via USB into your laptop with win7 to try using your phone as removable storage for media access.

Im think that this may be an old driver and you need to find an updated version.

Drivers are as far as i can see are only updated to vista. Try using the vista driver for your phone..

click the link below to get it.

http://za.samsungmobile.com/support/softwaremanuals/software.do?phone_model=SGH-D900i


First though uninstall the old software before installing the new.

Goto control panel, programs and then uninstall programs to delete the old one...
No my laptop cant find my phone
I am doing the rest now
My System SpecsSystem Spec
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 samsung pc 3




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