Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 'Windows has recovered from an unexpected shutdown' - BlueScreen

31 Dec 2010   #1
LENNYLENNY16

Windows 7 64Gb
 
 
'Windows has recovered from an unexpected shutdown' - BlueScreen

Hi all,

New to the Forums so would appreciate any help on offer!

I have just purchased a new HP Pavillion dm3 laptop running Windows 7 64Gb. It has an AMD Athlon Neo X2 dual core processor.

Immediately after the initial setup (only within the past 24 hours) I have experienced various instances where the computer goes to a blue screen with various different scrolling diagnostics and actions before shutting down and restrating itself.

Upon reboot a message box appears with the heading:

'Windows has recovered from an unexpected shutdown'

In the box is the following information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80047EF038
BCP3: 00000000F6002000
BCP4: 000000000000017A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\123110-33259-01.dmp
C:\Users\Leon\AppData\Local\Temp\WER-2016936-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

If anyone has any ideas or suggestions as to how to repair this issues then that would be greatly appreciated.

Many thanks in advance and regards

Leon



My System SpecsSystem Spec
.
31 Dec 2010   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Check for any driver updates on the HP website.
My System SpecsSystem Spec
Reply

 'Windows has recovered from an unexpected shutdown' - BlueScreen




Thread Tools




Similar help and support threads
Thread Forum
Windows has Recovered from an unexpected shutdown
hi..i am using Windows 7 32 Bit os. Here i have this problem. Please help me.
BSOD Help and Support
Windows has recovered from an unexpected shutdown
Hello I am having this problem many times when I'm trying to connect to my vpn account the bluescreen appears and after reboot i have this message:( can anyone help me with this problem? regards my last dump file: all of my dump files:
BSOD Help and Support
Windows has recovered from an unexpected shutdown
The Error Message is given below: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 24
BSOD Help and Support
BlueScreen windows has recovered fro unexpected shutdown
windows has recovered fro unexpected shutdown Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 9f
BSOD Help and Support
windows have recovered from an unexpected shutdown
my system is raising the following problem and shuting down....its a new system gigabyte G31 4gb ram have installed 32-bit windows vista.......please let me know the right problem
Chillout Room
Windows has recovered from an unexpected shutdown
Hello I am having the same problem.... I have just reloaded Windows7 64bit to see if that will solve the problem. Its basically a slick boot. Just reinstalled Office 2007 Student Edition and uTorrent. I have a Toshiba P505-S8945. Thats it. Here is the basics of the problem Problem...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:57.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App