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Windows 7: HP LaserJet P11102w Issue

31 Dec 2010   #1
izomax

Win 7 64 bit
 
 
HP LaserJet P11102w Issue

Hi,

I tried to install HP LaserJet P11102w, however whenever I plug in the Windows 7 (64bit) recognizes it as "unspecified". I then tried to uninstall it and use the latest installation from HP website, however when the installation asks me to plug in the USB, Windows 7 also recognizes it and try to install its driver, so my HP installation fails. I have also tried updating the driver but it doesn't work either.

I have made a video of what I did, please help. Thanks.

YouTube - error


My System SpecsSystem Spec
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31 Dec 2010   #2
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

I suppose you have looked here...
Software & Driver Downloads HP LaserJet Pro P1102w Printer - HP Customer Care (United States - English)

try downloading the utility and diagnostic software and see if that helps.
My System SpecsSystem Spec
31 Dec 2010   #3
izomax

Win 7 64 bit
 
 

I have tried diagnostic it just says "Cannot find HP LaserJet P1100 Seriese printer installed on this system"
My System SpecsSystem Spec
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31 Dec 2010   #4
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Have you gone into Control Panel and looked into Device Manager for any yellow yield warnings for outdated drivers?
Have you check out Device Printer's where you can add or located your printer and make it a default device?

Post back and let's see if we can get this baby up and printing!
My System SpecsSystem Spec
01 Jan 2011   #5
izomax

Win 7 64 bit
 
 

Hi, there are no yellow warning signs in the device manager.

I can add printer and make it default but it won't print and I don't think it's installed at all since it doesn't print.
My System SpecsSystem Spec
02 Jan 2011   #6
izomax

Win 7 64 bit
 
 

Btw I tried to install the printer on another computer but encountered the same issue.
My System SpecsSystem Spec
03 Jan 2011   #7
izomax

Win 7 64 bit
 
 

help, any ideas?
My System SpecsSystem Spec
09 Jul 2011   #8
richyrichuk

Windows 7 Ultimate N 64-bit
 
 

did u solve this?
My System SpecsSystem Spec
Reply

 HP LaserJet P11102w Issue




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