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Windows 7: Transend USB 3.0 PCI Card


01 Jan 2011   #1
ian986

Windows 7 64
 
 
Transend USB 3.0 PCI Card

I purchased one of these card from the internet I have never done any upgrades apart from putting extra ram in so to say I am a novice is a understatment!

So I put the card in but it need extra power there was warning all over the card saying about make sure power is connected the right way around otherwise will blow the card. The connecter could only go in one way as was shaped so connected it! Tried to disconnect but was stuck in there

The card is not working If you go to the devices you can see it there but dont know if that is because I have loaded the drivers

I also bought WD Passport with usb 3.0 which worked fine on my girlfriends computer tried to connect to my new card which did not work! so went back to girllfriends computer and the drive dont work in that now

Any advice would be much appreiciated


My System SpecsSystem Spec
01 Jan 2011   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Did you load the drivers first or install the card first ? Correct small PCI-E slot ?
My System SpecsSystem Spec
01 Jan 2011   #3
ian986

Windows 7 64
 
 

Quote   Quote: Originally Posted by DocBrown View Post
Did you load the drivers first or install the card first ? Correct small PCI-E slot ?
Thanks for fast reply!

I did install cards first then drivers card is a small slot pci express
My System SpecsSystem Spec
01 Jan 2011   #4
Ponmayilal

Windows 7 Ultimate 32bit
 
 

If in the Device Manager the USB3 Host controllers are seen, it would mean that your card has been detected and the drivers have been installed. ( I presume it is the NEC UPD720200 chip.If you have installed the latest drivers it should show as Renesas USB3 Host controller otherwise NEC USB3 Host Controller. This part of the NEC business has been taken over by Renesas)

Another way to double check is to run the USB3 Host Controller Utility in which you can check or uncheck the power management function. The controller should be listed there.

Just plug in a USB2 pendrive into the USB3 port of the card and see whether it is read.(USB3 is backward-compatible). Back up all data on the pendrive before trying this.
My System SpecsSystem Spec
01 Jan 2011   #5
ian986

Windows 7 64
 
 

The connector I used for power is like this white one in the picture Does this look right ?


Attached Images
 
My System SpecsSystem Spec
01 Jan 2011   #6
Ponmayilal

Windows 7 Ultimate 32bit
 
 

If it was the one supplied with your card and if you had mated them correctly with their counterparts that should be OK. They are of course keyed at both the sata end and molex end. So I fail to undersatand what you mean by saying you are stuck. Anyway keep aside this problem and check the functioning with a USB pendrive into the USB3 port.
My System SpecsSystem Spec
02 Jan 2011   #7
ian986

Windows 7 64
 
 

The pen drive dont work I tried plugging in my I phone cable and did not reconise it it either

Here are some shot I took with snipping tool maybe might mean some thing to you guys


Attached Thumbnails
-usb-3.0-capture.jpg  
My System SpecsSystem Spec
03 Jan 2011   #8
Ponmayilal

Windows 7 Ultimate 32bit
 
 

To me it appears that the driver might not have installed correctly.

In the USB3 controller information you had posted, I do not find " Disable USB 3.0 power management functions" which one can check or uncheck, as I had indicated in my previous post. Then what does that utility do?

Name:  USB3 HCUtility.jpg
Views: 23
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(Well, I would have posted this screenshot in my previous post itself but at that time and to my chagrin, I found the Host Controller missing from my Device Manager. Just a day back then, I had plugged in my wireless adapter into the USB3 port and it was working fine.

I just now completed the exercise of uninstalling the driver, pulling out and reinstalling the card. On booting, the card was recognised and asked for the driver. I utilised this opportunity to install the latest driver. This is the second time it has happened and I know not why it is happening. I now believe that this NEC/Renesas Controller and the drivers are flaky)

So now, uninstall the driver (Control Panel>Programs and Features) and reinstall the latest driver. Hopefully your problem may get resolved.

Download the latest driver Gigabyte, ASUS NEC/RENESAS USB 3.0 Controller Driver 2.0.32.0 WHQL Available - Free device drivers Download

Good luck.


My System SpecsSystem Spec
03 Jan 2011   #9
ian986

Windows 7 64
 
 

Ponmayilal Thanks for your help I did what you said and it did not work I think it must be a faulty card or I have powered it up wrong as I left pen drive in car so I plugged in my I pod and that has died now !! I will have to try and get some one to have a look at what I done (Hardware) Will I be ok to leave those drivers that I downloaded ? One other thing I am running 64 bit Windows 7 Does that matter?

Thanks again for all your help and When I find out what I did wrong I will let you know
My System SpecsSystem Spec
03 Jan 2011   #10
Ponmayilal

Windows 7 Ultimate 32bit
 
 

Sorry to learn that you lost your Ipod.

You may uninstall the driver after you remove the faulty card. When you install a new replacement card, after Windows boots, it will ask for the driver. You may then install the driver.

( I am still wondering how it could have damaged your WD drive and Ipod. Usually all designs adopt a "failsafe" philosophy. Only "catastrophic" damages can pass it to connected devices. Well, I am not gonna lecture on it. )

We will be eager to know what exactly the cause was.
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Reply

 Transend USB 3.0 PCI Card




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