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Windows 7: Code 43 on Canon MP640 Pixma printer


08 Jan 2011   #1

Windows 7 home premium 64bit
 
 
Code 43 on Canon MP640 Pixma printer

Hi all,

When i turn on my printer i get:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it"
"Windows has stopped this device because it has reported problems. (Code 43)"

There is no reason for this to happen as it is fairly new and I've only ever used it twice.

Do i have to get a new printer or is there a fix?

Please help.

Thanks.

My System SpecsSystem Spec
.

08 Jan 2011   #2

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Welcome to Seven Forums

First off please try and fill in more detailed information on your system, you can use one of these programs to help Speccy - System Information - Free Download Or |MG| HWiNFO32 3.65 Download
On some laptops removing the USB device then turning off the system and then removing the battery for about 5 minutes and then reversing the above will fix the problem.

With a PC it's about the same as resetting the CMOS. Which you can find out detailed information on how to do this on your motherboard by going to the manufacturers site and downloading the manual for instructions. Unplug your printer and then give that a try.
Thanks for updating your system specs in advance.
Fabe
My System SpecsSystem Spec
08 Jan 2011   #3

Windows 7 home premium 64bit
 
 

OK sorry. Here's my system info:


Operating System
MS Windows 7 Home Premium 64-bit
CPU
Intel Core i7 950 @ 3.07GHz 48 C
Bloomfield 45nm Technology
RAM
6.0GB Triple-Channel DDR3 @ 539MHz (7-7-7-20)
Motherboard
Gigabyte Technology Co., Ltd. X58A-UD7 (Socket 1366)
Graphics
Panasonic-TV @ 1920x1080
SyncMaster @ 1680x1050
SyncMaster @ 1680x1050
ATI Radeon HD 5700 Series
Hard Drives
488GB Seagate ST3500630AS ATA Device (SATA) 46 C
977GB Western Digital WDC WD1002FAEX-00Z3A0 ATA Device (SATA) 43 C
Optical Drives
ASUS DRW-24B1ST ATA Device
WDMRCTE MFC9MZGT SCSI CdRom Device
Audio
High Definition Audio Device

I'll fill it out in my profile soon.
So i would need to reset the CMOS to get it to work again?

Thanks
My System SpecsSystem Spec
.


08 Jan 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

In addition, you could also try resetting the printer:
  • Disconnect the printer USB cable from the computer.
  • Shut down the computer (Off - not restart).
  • Shut down the printer.
  • Disconnect the electric power cable from the printer.
  • Wait 30 seconds to a minute.
  • Plug the printer power cable back in. Turn on the printer. Wait for the printer to get to the ready stage.
  • Start the computer (Boot). Wait till it gets to the Windows 7 desktop.
  • Plug the printer USB cable back in.
My System SpecsSystem Spec
09 Jan 2011   #5

Windows 7 home premium 64bit
 
 

Quote:
In addition, you could also try resetting the printer:
  • Disconnect the printer USB cable from the computer.
  • Shut down the computer (Off - not restart).
  • Shut down the printer.
  • Disconnect the electric power cable from the printer.
  • Wait 30 seconds to a minute.
  • Plug the printer power cable back in. Turn on the printer. Wait for the printer to get to the ready stage.
  • Start the computer (Boot). Wait till it gets to the Windows 7 desktop.
  • Plug the printer USB cable back in.
Thanks for the suggestion, I tried this and it didn't work

As for resetting CMOS, will it mess up anything else?

Thanks
My System SpecsSystem Spec
09 Jan 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

No & Yes.

Resetting the CMOS only brings the BIOS back to it's original configuration and defaults. This will have no effect on your computer or operating system.

However, if you or anyone else has made any deliberate changes to the BIOS settings then this might cause problems.

The best approach is to tab through all the bios settings and note what is selected. Then after resetting the CMOS chip, go immediately back into the BIOS and check and reset those settings back again.
My System SpecsSystem Spec
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 Code 43 on Canon MP640 Pixma printer




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