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Windows 7: Lexmark X5650 Fax Software

22 Jan 2011   #1

Windows 7 Pro 64 bit
Lexmark X5650 Fax Software

Lexmark X5650 Fax Software Internal Conversion Failed

Greetings, I have a recent purchase of HP Laptop Dual Processor with Win 7 Pro and all the recent service packs implementing the latest Lexmark's X5650 64x Drivers and Software package .

Issue: No problem Faxing Lexmark's 1 Cover Page from Win 7 Pro OS, no issue with faxing a Cover Page and a Text File with 1 Line of text however anything above 1 line of text and likewise not in a Text file e.g. sending Word Doc., the Lexmark Software kindly returns after the dialog "converting file to fax format" returns the error "Internal Conversion failed could not convert the specified file". This occurs repeatedly from the Lexmark Productivity Centre and it stalls when printing direct from the application i.e. Wordpad or Winword 2003 and 2007.

I do have a firewall however I've given full access to Lexmark drivers, folders etc.
I would prefer not to re-install the Fax software again. Appreciated any suggestions Brian

My System SpecsSystem Spec


 Lexmark X5650 Fax Software

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