Hardware device issue


  1. Posts : 269
    Windows 10 Pro 64-bit
       #1

    Hardware device issue


    Hello, I just built a computer (Asus P7H55-M Pro and Core I5 661) and I installed a WD 500GB blue HD. I installed Win7 pro 32-bit and all seemsfine, but I found this (see pic).

    It appears that the hard drive is a usb and it's not. I set the BIOS for AHCI and it is plugged into the SATA port. Not sure why this is popping up here. As you can see it is on the right hand side, top row. All my other win 7 systems does not do this for their drives.

    Any one know how I can get rid of this?

    Thanks
    Attached Thumbnails Attached Thumbnails Hardware device issue-drive.png  
      My Computer


  2. Posts : 32
    Windows 7 Ultimate x64
       #2

    It says ATA... then I think it's fine. Is it working properly ?
      My Computer


  3. Posts : 269
    Windows 10 Pro 64-bit
    Thread Starter
       #3

    Thanks for the response. Yes it is working fine. Customer picked it out and I have never seen this in Windows 7. I have 8 computers with win7 on it and the hard drive never shows up in here. I wonder if it is NOT raid, it ends up here. If it is raid, it disappears, all 8 systems are in some sort of raid.

    Not sure, but thanks for the quick reply
      My Computer


  4. Posts : 4,466
    Windows 10 Education 64 bit
       #4

    I think its showing up there because windows thinks its removable. Windows thinks its eSATA for some reason? Drivers maybe? Does that motherboard have eSATA ports that that drive is plugged into by accident?
      My Computer


  5. Posts : 1,653
    Windows 10 Pro. EFI boot partition, full EFI boot
       #5

    I will beit it appears in "Safely remove hardware" and are you using the Microsoft standard AHCI drivers. If so, see here for a registry entry to turn off hot-swap for the device:

    My internal SATA device appears in Devices and Printers and in the Safely Remove Hardware area of the system tray?
      My Computer


  6. Posts : 269
    Windows 10 Pro 64-bit
    Thread Starter
       #6

    There are no eSATA ports on the board. Thanks though Alpha

    Geneo, I'll try that out

    I'll post the results
      My Computer


  7. Posts : 1,653
    Windows 10 Pro. EFI boot partition, full EFI boot
       #7

    AirPower4ever said:
    There are no eSATA ports on the board. Thanks though Alpha

    Geneo, I'll try that out

    I'll post the results
    Any luck?
      My Computer


  8. Posts : 269
    Windows 10 Pro 64-bit
    Thread Starter
       #8

    Not yet, client is on a small vacation. I will keep in touch to let you know results. Sometime Monday or Tuesday
      My Computer


  9. Posts : 269
    Windows 10 Pro 64-bit
    Thread Starter
       #9

    Okay, using your guys' answers I ended up starting at the drivers. That fixed it. Thanks again to all. Next time I send the parts to my house so I can build it up. Client had the parts and he messed with it. I was playing catch up all the time.

    Thanks again
      My Computer


 

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