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Windows 7: Hardware device issue

26 Jan 2011   #1

Windows 7 Pro 64-bit
 
 
Hardware device issue

Hello, I just built a computer (Asus P7H55-M Pro and Core I5 661) and I installed a WD 500GB blue HD. I installed Windows 7 pro 32-bit and all seemsfine, but I found this (see pic).

It appears that the hard drive is a usb and it's not. I set the BIOS for AHCI and it is plugged into the SATA port. Not sure why this is popping up here. As you can see it is on the right hand side, top row. All my other win 7 systems does not do this for their drives.

Any one know how I can get rid of this?

Thanks



Attached Thumbnails
Hardware device issue-drive.png  
My System SpecsSystem Spec
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26 Jan 2011   #2

Windows 7 Ultimate x64
 
 

It says ATA... then I think it's fine. Is it working properly ?
My System SpecsSystem Spec
26 Jan 2011   #3

Windows 7 Pro 64-bit
 
 

Thanks for the response. Yes it is working fine. Customer picked it out and I have never seen this in Windows 7. I have 8 computers with Windows 7 on it and the hard drive never shows up in here. I wonder if it is NOT raid, it ends up here. If it is raid, it disappears, all 8 systems are in some sort of raid.

Not sure, but thanks for the quick reply
My System SpecsSystem Spec
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26 Jan 2011   #4
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

I think its showing up there because windows thinks its removable. Windows thinks its eSATA for some reason? Drivers maybe? Does that motherboard have eSATA ports that that drive is plugged into by accident?
My System SpecsSystem Spec
26 Jan 2011   #5

Windows 7 64 bit SP1
 
 

I will beit it appears in "Safely remove hardware" and are you using the Microsoft standard AHCI drivers. If so, see here for a registry entry to turn off hot-swap for the device:

My internal SATA device appears in Devices and Printers and in the Safely Remove Hardware area of the system tray?
My System SpecsSystem Spec
26 Jan 2011   #6

Windows 7 Pro 64-bit
 
 

There are no eSATA ports on the board. Thanks though Alpha

Geneo, I'll try that out

I'll post the results
My System SpecsSystem Spec
28 Jan 2011   #7

Windows 7 64 bit SP1
 
 

Quote   Quote: Originally Posted by AirPower4ever View Post
There are no eSATA ports on the board. Thanks though Alpha

Geneo, I'll try that out

I'll post the results
Any luck?
My System SpecsSystem Spec
29 Jan 2011   #8

Windows 7 Pro 64-bit
 
 

Not yet, client is on a small vacation. I will keep in touch to let you know results. Sometime Monday or Tuesday
My System SpecsSystem Spec
02 Feb 2011   #9

Windows 7 Pro 64-bit
 
 

Okay, using your guys' answers I ended up starting at the drivers. That fixed it. Thanks again to all. Next time I send the parts to my house so I can build it up. Client had the parts and he messed with it. I was playing catch up all the time.

Thanks again
My System SpecsSystem Spec
Reply

 Hardware device issue





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