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Windows 7: Synaptic Touchpad Recognized as ps/2 mouse

26 Jan 2011   #1

Windows 7 Professional 64-bit
Synaptic Touchpad Recognized as ps/2 mouse


This is my first post, and I hope i'm not just repeating an age old question, but i can't seem to find anything on how to fix this. I just changed my AR630e's OS to Win 7 64bit Pro, and I had no idea of the issues I was getting in to. Sony does not offer any drivers for win 7 (32 or 64), and only offers vista 32. I've tried updating and working magic, but cannot end up with any drivers that will work properly with my touchpad. Windows sees it as a ps/2 compatible mouse, but not a touchpad in particular. It works, but cannot scroll and I cannot edit any options. Trying to go through sony was awful, but I managed to get them to remote to my lappy and they ended up saying it was a corrupted registry entry that was preventing windows from using any driver or software. I'm not a genius with everything windows, but I'm pretty savvy with computers. I cannot find any info on how to fix this registry problem (mostly because i have no idea where the corruption is), but if someone has any idea, I'd be more than willing to try anything. I've tried the 32 bit driver from sony (says incorrect windows type or it installs and does nothing, i've been doing this too long to remember), and i've tried synaptic's driver for 64bit win 7 and it made my keyboard stop working and also did nothing (minus the aforementioned keyboard problem, which was fixed with a restore point).

My System SpecsSystem Spec

26 Jan 2011   #2

Windows 7 ultimate 64 bit / XP Home sp3

Welcome to Seven Forums.
This is why Windows issued their Windows Seven Upgrade Advisor Free Download PC Upgrade Advisor Windows 7 Hardware Programs Issues

I know it's a little bit late for it but switching from a 32bit system to a 64bit system without doing some research is why we're in this pickle.
Plus you really only have enough Ram to fully appreciate a 32 bit Os you need More to get the benefits of the 64bit.

Here's one thing to try go to device manager>click on the device>properties>details tab>drop down menu>select hardware id>Copy and Paste the hardware id string and we see if we can find a compatible Alps or Snyaptics driver for your laptop.
Thanks. Fabe
My System SpecsSystem Spec
26 Jan 2011   #3

Windows 7 Professional 64-bit

I understand about the RAM, but I also got this computer for free (I'm a poor college student), and I can't afford 4 GB of RAM for a couple of weeks. Also this computer was dead when i got it (hints the free), and didn't want to put Vista on it just to see if it could run 7 (it obviously can, just needs some work). Anyways, here's the info:
My System SpecsSystem Spec


 Synaptic Touchpad Recognized as ps/2 mouse

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