New
#1
Missing "Print Management" feature
I'm trying to help someone delete a printer driver long distance. She has already removed (uninstalled) the printer from Devices & Printers. As we know, that removes the printer but does not remove the printer driver.
I wanted her to use the "Print Management" feature, but when she goes to Administrative Tools > there is no "Print Management" listed.
I've suggested MMC (MS Management Console) > Add/Remove Snap In > but "Print Management" is not listed there either.
She is running W7 Home Premium. Her user account is an Administer Account.
Is Print Management unavailable in Home Premium?
Is it only available if she logs in to the actual, Administer Account?
Any easier way to remove the old printer driver?
Thanks for looking.