| Windows 7: BIOS doesn't recognize hard drive but Windows does |
25 Jun 2009
|
#1 | | Windows 7 7600 (x86 & x64) |
BIOS doesn't recognize hard drive but Windows does First post, long time reader. Hopefully someone can help me with the following:
I just recently got a hold of an older PC that I wanted to use for test purposes with Windows 7. The problem is that the BIOS on the PC does not recognize the Hard Drive. Upon startup I get the following message:
Primary hard disk drive 0 not found
Primary hard disk drive 1 not found
Strike the F1 key to continue, F2 to run the setup utility
Now get this, although the BIOS does not recognize the hard drive, Windows 7 and XP recognize it just fine (displays the correct size and everything). I have never seen or heard of this happening before. Usually it's the opposite (i.e. BIOS recognizes the drive but not Windows).
Windows 7 displays the following error link under the "Where do you want to install Windows?" dialogue box:
Windows cannot be installed to Disk 0 Partition 1. (Show details)
Upon clicking on the error link I get a pop-up window with the following message:
"Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu.
Details on the computer:
Dell Dimension 8200
Pentium 4 Processor
512 MB RAM
80GB Western Digital
Also to note: the hard drive is in good working condition as I tested it in another PC. The only thing that I can think of at this time is the mobo. However, everything else works on the mobo (i.e. floppy drive, both DVD drives, USB ports).
Thanks in advance for any help. I can also provide more detail if need be.
JT | My System Specs |
| System Manufacturer/Model Number Lenovo ThinkPad T61 / Dell XPS 400 OS Windows 7 7600 (x86 & x64) CPU Intel Core 2 Duo T7300 @ 2.1Ghz / Pentium D 820 @ 2.8Ghz Memory 2 GB DDR2 RAM @ 667Mhz / 3 GB DDR2 RAM @ 533Mhz Graphics Card Intel GMA 965 / nVidia GeForce G210 512MB Monitor(s) Displays LG Flatron 19" (XPS 400) Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wireless Optical Mouse 2000 Hard Drives 250GB (XPS 400)
160GB (ThinkPad T61) |
25 Jun 2009
|
#2 | | Windows 7 Rc Build 7264 x86, Ubuntu Ohio, USA |
Just taking a shotat this . . maybe a bad ribbon cable. | My System Specs | | System Manufacturer/Model Number Custom Built OS Windows 7 Rc Build 7264 x86, Ubuntu CPU Intel Q8200 Quad Core Motherboard Asus P5QL Memory 2 Gb Graphics Card nVidia 8400GS Sound Card Stock Realtek HD Audio Monitor(s) Displays Hp 2207h and LG 42in LCD Screen Resolution 1680 x 1050, 1360 x 768 Keyboard Microsoft Wireless Mouse Microsoft Wireless PSU Corsair 550W Case Thermaltake DH 102 Cooling Unmodified Hard Drives 250 Gb seagate internal, (2) Western Digital 1 Tb external Internet Speed Time Warner - 15mb\s Other Info 4 ATI Digital Cable Tuners, 1 XBox 360, Life|Ware home automation,Yamaha RX-V765, Harmony 1000 Remote |
25 Jun 2009
|
#3 | | Win 7 Ultimate x64 Etobicoke, Ontario |
Have you hit F2 to enter the bios? If not, maybe you should. Once there see if there is an auto-detect option for the hard drives.
If you have done so already, does it reset itself and display the error message on every boot? Also is the bios date and time correct and holding on each boot? If not then you're going to need to change the motherboard battery; should be a CR2032 and available anywhere watch batteries are sold. | My System Specs | | System Manufacturer/Model Number Me OS Win 7 Ultimate x64 CPU Phenom II x4 955 @ 4 GHz. Motherboard Asus M5A97 EVO Memory 2x2 GB Kingston HyperX DDR3 1600 Graphics Card Sapphire HD 6850 Sound Card Xonar DGX w/ Logitech X-530 Monitor(s) Displays Acer S232HL Abid Screen Resolution 1920x1080 Keyboard Logitech Wave Mouse Logitech G5 v2 PSU Antec Earthwatts 650W Green Case Antec Three Hundred Cooling Cooler Master 212 EVO Hard Drives 120 GB OCZ Vertex 3
500 GB Seagate 7200.12 Internet Speed 24000/1000 |
25 Jun 2009
|
#4 | | Win 8 Release candidate 8400 |
bios 
Quote: Originally Posted by windowsguy First post, long time reader. Hopefully someone can help me with the following:
I just recently got a hold of an older PC that I wanted to use for test purposes with Windows 7. The problem is that the BIOS on the PC does not recognize the Hard Drive. Upon startup I get the following message:
Primary hard disk drive 0 not found
Primary hard disk drive 1 not found
Strike the F1 key to continue, F2 to run the setup utility
Now get this, although the BIOS does not recognize the hard drive, Windows 7 and XP recognize it just fine (displays the correct size and everything). I have never seen or heard of this happening before. Usually it's the opposite (i.e. BIOS recognizes the drive but not Windows).
Windows 7 displays the following error link under the "Where do you want to install Windows?" dialogue box:
Windows cannot be installed to Disk 0 Partition 1. (Show details)
Upon clicking on the error link I get a pop-up window with the following message:
"Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu.
Details on the computer:
Dell Dimension 8200
Pentium 4 Processor
512 MB RAM
80GB Western Digital
Also to note: the hard drive is in good working condition as I tested it in another PC. The only thing that I can think of at this time is the mobo. However, everything else works on the mobo (i.e. floppy drive, both DVD drives, USB ports).
Thanks in advance for any help. I can also provide more detail if need be.
JT Let me ask you a question.
Did the pc work before window 7 was installed.?
Ken | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
25 Jun 2009
|
#5 | | Windows 7 7600 (x86 & x64) |
I have gone into the BIOS and it still shows up the message. The BIOS shows that Primary Drive 0 and 1 are unknown (the drive is installed on Primary 0 and nothing is on Primary 1). There is an auto-detect option and it is turned on.
CMOS battery is OK too, as the date and time are the same even if you unplug the computer for a while.
I'm pretty sure it's not the ribbon cable as I just tried it with one that does work and still no luck.
The thing that is really odd about this is that Windows recognizes the drive but the BIOS doesn't. So that should mean that the drive is readable, writable, viewable, etc.
Thanks for the help so far! | My System Specs | | System Manufacturer/Model Number Lenovo ThinkPad T61 / Dell XPS 400 OS Windows 7 7600 (x86 & x64) CPU Intel Core 2 Duo T7300 @ 2.1Ghz / Pentium D 820 @ 2.8Ghz Memory 2 GB DDR2 RAM @ 667Mhz / 3 GB DDR2 RAM @ 533Mhz Graphics Card Intel GMA 965 / nVidia GeForce G210 512MB Monitor(s) Displays LG Flatron 19" (XPS 400) Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wireless Optical Mouse 2000 Hard Drives 250GB (XPS 400)
160GB (ThinkPad T61) |
25 Jun 2009
|
#6 | | Windows 7 7600 (x86 & x64) |
Let me ask you a question.
Did the pc work before window 7 was installed.?
Ken
I haven't been able to install Windows 7 on it yet. It gives me the error message stated above in my first post and I can't install onto the drive. It had Windows XP previously installed, however, I got the computer without a Hard Drive and put this one in instead. The HD does work, as I've tested it with other PCs it just seems like it doesn't want to work with this PC. So I guess I could answer that question with a yes and also a no, as I haven't been able to install Win 7. I also cannot install XP or Vista for that matter, although they too recognize the drive.
I guess the next step could be to try a different hard drive and see if anything changes. | My System Specs | | System Manufacturer/Model Number Lenovo ThinkPad T61 / Dell XPS 400 OS Windows 7 7600 (x86 & x64) CPU Intel Core 2 Duo T7300 @ 2.1Ghz / Pentium D 820 @ 2.8Ghz Memory 2 GB DDR2 RAM @ 667Mhz / 3 GB DDR2 RAM @ 533Mhz Graphics Card Intel GMA 965 / nVidia GeForce G210 512MB Monitor(s) Displays LG Flatron 19" (XPS 400) Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wireless Optical Mouse 2000 Hard Drives 250GB (XPS 400)
160GB (ThinkPad T61) |
25 Jun 2009
|
#7 | | Win 7 Ultimate x64 Etobicoke, Ontario |
Wouldn't happen to have a cd/dvd drive on the same cable as the hard drive would you? If so spllit them up and put one on each IDE controller, and set them as master and see if the bios detects it/them properly. | My System Specs | | System Manufacturer/Model Number Me OS Win 7 Ultimate x64 CPU Phenom II x4 955 @ 4 GHz. Motherboard Asus M5A97 EVO Memory 2x2 GB Kingston HyperX DDR3 1600 Graphics Card Sapphire HD 6850 Sound Card Xonar DGX w/ Logitech X-530 Monitor(s) Displays Acer S232HL Abid Screen Resolution 1920x1080 Keyboard Logitech Wave Mouse Logitech G5 v2 PSU Antec Earthwatts 650W Green Case Antec Three Hundred Cooling Cooler Master 212 EVO Hard Drives 120 GB OCZ Vertex 3
500 GB Seagate 7200.12 Internet Speed 24000/1000 |
25 Jun 2009
|
#8 | | Windows 7 7600 (x86 & x64) |
Nope different cables. Different controllers. I also tried switching between the two cables to see if that would help and nothing changed.
I can format, delete partitions, etc via the Windows Install routine. With Windows XP I can get to the point where setup finishes copying files and then restarts, but since the BIOS doesn't detect the hard drive that's as far as I get. | My System Specs | | System Manufacturer/Model Number Lenovo ThinkPad T61 / Dell XPS 400 OS Windows 7 7600 (x86 & x64) CPU Intel Core 2 Duo T7300 @ 2.1Ghz / Pentium D 820 @ 2.8Ghz Memory 2 GB DDR2 RAM @ 667Mhz / 3 GB DDR2 RAM @ 533Mhz Graphics Card Intel GMA 965 / nVidia GeForce G210 512MB Monitor(s) Displays LG Flatron 19" (XPS 400) Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wireless Optical Mouse 2000 Hard Drives 250GB (XPS 400)
160GB (ThinkPad T61) |
25 Jun 2009
|
#9 | | Windows 7 Rc Build 7264 x86, Ubuntu Ohio, USA |
Just for fun, have you checked the jumpers on the hdd? . . . They should be set to Cable Select | My System Specs | | System Manufacturer/Model Number Custom Built OS Windows 7 Rc Build 7264 x86, Ubuntu CPU Intel Q8200 Quad Core Motherboard Asus P5QL Memory 2 Gb Graphics Card nVidia 8400GS Sound Card Stock Realtek HD Audio Monitor(s) Displays Hp 2207h and LG 42in LCD Screen Resolution 1680 x 1050, 1360 x 768 Keyboard Microsoft Wireless Mouse Microsoft Wireless PSU Corsair 550W Case Thermaltake DH 102 Cooling Unmodified Hard Drives 250 Gb seagate internal, (2) Western Digital 1 Tb external Internet Speed Time Warner - 15mb\s Other Info 4 ATI Digital Cable Tuners, 1 XBox 360, Life|Ware home automation,Yamaha RX-V765, Harmony 1000 Remote |
26 Jun 2009
|
#10 | | Windows 7 7600 (x86 & x64) |

Quote: Originally Posted by Webadict Just for fun, have you checked the jumpers on the hdd? . . . They should be set to Cable Select Just checked it. It was in the middle and I moved it to the far right, as it was on another hard drive I had. Problem solved, BIOS recognizes it along with Windows.
I'm kind of curious as to why the HD was working a couple days ago for my friend, unless he changed the jumper which I doubt he did. Who knows.
Thanks for the help everyone! | My System Specs | | System Manufacturer/Model Number Lenovo ThinkPad T61 / Dell XPS 400 OS Windows 7 7600 (x86 & x64) CPU Intel Core 2 Duo T7300 @ 2.1Ghz / Pentium D 820 @ 2.8Ghz Memory 2 GB DDR2 RAM @ 667Mhz / 3 GB DDR2 RAM @ 533Mhz Graphics Card Intel GMA 965 / nVidia GeForce G210 512MB Monitor(s) Displays LG Flatron 19" (XPS 400) Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wireless Optical Mouse 2000 Hard Drives 250GB (XPS 400)
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