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Windows 7: DVD Optical Drive Not Recognized in Windows or BIOS


15 Feb 2011   #1

Windows 7 Professional x64
 
 
DVD Optical Drive Not Recognized in Windows or BIOS

I noticed that sometime after I installed windows 7 that my dvd optical drive was not showing up. I have done a lot of research on the matter and have yet to find a working solution. I checked my BIOS and the drive is not listed there, but I'm pretty sure it is properly connected. I have an HP Pavillion dv6000, so the drive just plugs into the slot directed connected to the motherboard, and can be removed by unscrewing a single screw. When the laptop is on I am able to open the drive, and it lights up, so I know it is getting power... I have tried everything under the sun to fix the problem - checking/cleaning the connection port, deleting the upperfilters value from the registry (which many people have said worked for them, however for me it only gave me an warning message in itunes telling me the registry files for burning/importing cd's was missing), reinstalling gear drivers, and running the microsoft fixit programs (they just tell me they can't find the drive or that it isn't there - thanks microsoft...). Nothing has worked, and it's driving me crazy not being able to use my dvd drive. Has anyone had this problem to the same degree as me?/found a solution to it?

My System SpecsSystem Spec
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15 Feb 2011   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Of the BIOS cannot see it, no software fix will help including other drivers. It is probably a connection problem. If the disk works, then the mobo controller is OK because the optical drive uses the same controller in the chipset.
My System SpecsSystem Spec
15 Feb 2011   #3

Windows 7 Professional x64
 
 

I don't understand where the connection issue would be though since the drive just plugs in...any thoughts? This would make sense though because on rare occasions I will notice the optical drive pop up for a short time in the "computer" window.
My System SpecsSystem Spec
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15 Feb 2011   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Could be anything - e.g. a bent pin or a loose something inside the box. Hard to tell from here.
My System SpecsSystem Spec
15 Feb 2011   #5

Windows 7 Professional x64
 
 

I'll bet it's the power. Either a bent pin or not enough power from your PSU. It could also be anywhere in the connection like whs says. Make sure your PSU has enough power to handle the new hardware. There are PSU calculators on the net. Newegg for example has one.
My System SpecsSystem Spec
15 Feb 2011   #6

Windows 7 ultimate 64 bit / XP Home sp3
 
 

As suggested the connection deal but it is showing power so it could be just that the drive has failed.
I would carefully remove the drive and check the connections and make sure their all lined up no bent pins etc as stated above if this is all OK.
You might consider buying a new drive, other than that I don't know what else to tell you.
Fabe
My System SpecsSystem Spec
15 Feb 2011   #7

Windows 7 Professional x64
 
 

I just checked the connection again and it looks fine to me... They're not actually pins that connect the drive to the motherboard, its kinda just like a plug and port with metal fins. I took a few pictures for you guys to check out.


Attached Thumbnails
DVD Optical Drive Not Recognized in Windows or BIOS-optical-drive.jpg   DVD Optical Drive Not Recognized in Windows or BIOS-inside-laptop-1.jpg   DVD Optical Drive Not Recognized in Windows or BIOS-inside-laptop2.jpg  
My System SpecsSystem Spec
07 Feb 2012   #8

Windows 7 Ultimate x86
 
 

Hi, my friend, did you actually resolve your issue? Because I have the same
My System SpecsSystem Spec
07 Feb 2012   #9

Windows 7 Ultimate 64bit
 
 

At first glance it actually looks ok. Just make sure it goes all the way in, not sticking out not even 1mm.
My System SpecsSystem Spec
07 Feb 2012   #10

Windows 7 Professional x64
 
 

Never solved the problem. I was going to buy a new drive but they're pretty expensive and I rarely need to use it so its not worth it to me...
My System SpecsSystem Spec
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 DVD Optical Drive Not Recognized in Windows or BIOS




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