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Windows 7: my windows 7 home premium cannot detect my cd

25 Feb 2011   #1
juliexzc

Home Premium
 
 
my windows 7 home premium cannot detect my cd

i've tried to look up on internet and solve the problem. & they talk about the upper filters or something, but i dont have them. i brought the game disc and i works perfectly until this monday. (should be)
HELP what should i do. when i put in the cd, the cd drive didnt pop out in the computer section. i've tried with other disc and i dont work too.
p/s i just brought the pc.


My System SpecsSystem Spec
.
25 Feb 2011   #2
Orbital Shark

 
 

Hi, welcome to the forums

You may want to try the following...

1, Click Start and type Device Manager then click it when it appears in the list
2, Click the > next to DVD/CD Rom Drives
3, Right-click the CdRom Device in the list and choose 'Uninstall' then click OK
4, Click the Name:  Capture.PNG
Views: 252
Size:  920 Bytes to start a scan of PNP devices

This will force Windows to completely re-install your CD drivers and has been known to solve similar issues

Hope it helps


OS


My System SpecsSystem Spec
25 Feb 2011   #3
juliexzc

Home Premium
 
 

Quote   Quote: Originally Posted by Orbital Shark View Post
Hi, welcome to the forums

You may want to try the following...

1, Click Start and type Device Manager then click it when it appears in the list
2, Click the > next to DVD/CD Rom Drives
3, Right-click the CdRom Device in the list and choose 'Uninstall' then click OK
4, Click the Attachment 140382 to start a scan of PNP devices

This will force Windows to completely re-install your CD drivers and has been known to solve similar issues

Hope it helps


OS
Thanks. (: after i click the arrow next to DVD/CD Rom Drives, MASHITA UJDB131 USB Device, because i am using the usb compact disc meant for laptops which dont read cd, if i pluck it out, the device manager dont show DVD/CD Rom Drives
My System SpecsSystem Spec
.

25 Feb 2011   #4
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

have you enabled show hidden devices in device manager? see my snapshot


Attached Thumbnails
-brys-snap-25-february-2011-15h31m28s.png  
My System SpecsSystem Spec
25 Feb 2011   #5
juliexzc

Home Premium
 
 

Yup, only my keyboard and mouse appeared, nothing else D:
My System SpecsSystem Spec
25 Feb 2011   #6
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

try this fix by Microsoft Hardware devices are not working or are not detected in Windows


Hardware devices are not working or are not detected in Windows

Quote:
What it fixes...
When you install a hardware device, it is not detected
Determine if your audio device is plugged in
Driver updates aren't automatically installed by Windows Update
You receive one of the following errors:
Your <Device Name> is currently disabled or turned off in Windows
Your <Device Name> has a driver problem and needs to be reinstalled
Windows has detected a problem with your <Device Name>, it is not working properly
There is no driver installed for your <Device Name>
My System SpecsSystem Spec
25 Feb 2011   #7
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Perform a SFC Scan

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

2. Type the following command, and then press ENTER:

sfc /scannow

A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time

3. If any files require a replace SFC will replace them. You may be asked to insert your Windows 7 DVD for this process to continue

4. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

5. After the scan has completed, close the command prompt window, restart the computer and check.

more information here How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

TIP >>> RUN THE SCAN SEVERAL TIMES EVEN IF WINDOWS TELLS YOU IT DID NOT FIND VIOLATIONS
My System SpecsSystem Spec
25 Feb 2011   #8
juliexzc

Home Premium
 
 

only Windows resource protection did not find any integrity violations appeared
My System SpecsSystem Spec
25 Feb 2011   #9
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Quote   Quote: Originally Posted by juliexzc View Post
only Windows resource protection did not find any integrity violations appeared
have you run it several times and run the windows fix??
My System SpecsSystem Spec
25 Feb 2011   #10
gregrocker

 

Quote   Quote: Originally Posted by juliexzc View Post
Quote   Quote: Originally Posted by Orbital Shark View Post
Hi, welcome to the forums

You may want to try the following...

1, Click Start and type Device Manager then click it when it appears in the list
2, Click the > next to DVD/CD Rom Drives
3, Right-click the CdRom Device in the list and choose 'Uninstall' then click OK
4, Click the Attachment 140382 to start a scan of PNP devices

This will force Windows to completely re-install your CD drivers and has been known to solve similar issues

Hope it helps


OS
Thanks. (: after i click the arrow next to DVD/CD Rom Drives, MASHITA UJDB131 USB Device, because i am using the usb compact disc meant for laptops which dont read cd, if i pluck it out, the device manager dont show DVD/CD Rom Drives
Did you uninstall the CD drive which appeared as suggested and now it isnt appearing? Restart the computer. Check again.

Try unplugging it and plugging it in again.

Check the device model Support Downloads webpage for newer firmware to install per the instructions given in download.

Check your computer or mobo model's SUpport Downloads webpage to see if there is a newer chipset to install: Driver Install - Device Manager The driver for that device should be the USB Enhanced Host Controller.
My System SpecsSystem Spec
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 my windows 7 home premium cannot detect my cd




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