Solved Help! The selected fingerprint reader has no management application

I am trying to get my notebooks fingerprint reader to work but I am getting an error message. Please see attached images

Is there a way to get the software?

thank you for your time

Did some digging, and while I see some threads with people with problems, they most suggest trying the drivers, which are not easy to locate! Go to

custom gaming laptops - Welcome to Sager Notebooks

Click on driver downloads, accept the agreement, then click on your model#. You will see these choices. It might be the Entrance Guard, or Safety Guard, I just can't tell.



I'd suggest posting on their forum, or contacting support.

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Right click that driver in device manager, and try to find an update. Good luck.

I also found this link when looking for the fingerprint reader driver, it is for Lenovo, but it's made by the company that makes the reader.

http://www.driverengine.com/asp/drvinfo.asp?driverid=1361901

A Guy

The last link you posted worked great. Thanks a bunch

all I needed to do was create the directory path and place the "enroll.exe" in it. Now Windows is jiving nicely with the fingerprint software/hardware

RoloDman said:

The last link you posted worked great. Thanks a bunch

all I needed to do was create the directory path and place the "enroll.exe" in it. Now Windows is jiving nicely with the fingerprint software/hardware

Click to expand...

Sweet, glad you got it sorted

A Guy