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Windows 7: [PROBLEM] Cannot update or install my "high definition audi device"


04 Mar 2011   #1

Windows 7 Ultimate 64-Bit
 
 
[PROBLEM] Cannot update or install my "high definition audi device"

hi guys, i just reformated my computer and installed all my drivers except for "high defition audio device" i went to device manager and saw an exclamation mark on it, my speaker built in with my monitor doesn't work. can anyone help me get it working?

thank you.


My System SpecsSystem Spec
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04 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

What happens when you try to install it? What is the error message?

Where did you get the driver and do you know if it is Windows 7 compatible?
My System SpecsSystem Spec
04 Mar 2011   #3

Windows 7 Ultimate x64 Service Pack 1 (Build 6.1.7601)
 
 

Please fill out your system specs so we can help you, refer to my sig for more detail's.
My System SpecsSystem Spec
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04 Mar 2011   #4

Windows 8.1
 
 

I have just looked up your monitor and it doesn't have an audio driver, More then likly this problem is with your onboard Audio Card not your monitor.

The latest Monitor Driver is this for your built in webcam,
http://support.asus.com/download/dow...Language=en-us

what Soundcard are you using or is it an onboard sound card?

I need Either the Soundcard Model number
or
The Motherboard Model Number.

Cheers
My System SpecsSystem Spec
04 Mar 2011   #5
Microsoft MVP

Win 7 Ultimate x64
 
 

Can find enough to see the full specs here,

http://www.sevenforums.com/crashes-d...ized-file.html

which leads to this,

Motherboard Specifications, MS-7184 (AmethystM) Compaq Presario SR1520AN Desktop PC - HP Customer Care (United States - English)

and from looking at the downloads for it it has the Realtek HD audio, for which the latest driver can be found here,

Latest Realtek HD Audio Driver Version
My System SpecsSystem Spec
04 Mar 2011   #6

Windows 7 Ultimate 64-Bit
 
 

thanks for the reply guys, as i said i have reformated my computer, before i reformated my computer, the audio was working fine, i forgot where i got the driver from so i'm clueless about the audio speaker now.
My System SpecsSystem Spec
04 Mar 2011   #7

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
What happens when you try to install it? What is the error message?

Where did you get the driver and do you know if it is Windows 7 compatible?
i troubleshooted it and it was installing the audio thing, then it had an error. so yeah it did.

the driver should be compatible because before i reformated my computer, my audio speakers were functioning perfectly.
My System SpecsSystem Spec
04 Mar 2011   #8

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by Windows Sniper View Post
I have just looked up your monitor and it doesn't have an audio driver, More then likly this problem is with your onboard Audio Card not your monitor.

The latest Monitor Driver is this for your built in webcam,
ASUSTeK Computer Inc.-Support-

what Soundcard are you using or is it an onboard sound card?

I need Either the Soundcard Model number
or
The Motherboard Model Number.

Cheers
i have an onboard sound card.

Board: ASUSTeK Computer INC. P5GDC Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1011.005 10/13/2005
My System SpecsSystem Spec
04 Mar 2011   #9

Windows 8.1
 
 

Here is My Findings So far, Got to Go To work so ill POst back after i logg on again,

For now this is for people to check whilst im away

cr.am browsing:
My System SpecsSystem Spec
04 Mar 2011   #10

Windows 8.1
 
 

Duong Is your board the Pro or Deluxe?

Only ask as the drivers seem to be board specific
My System SpecsSystem Spec
Reply

 [PROBLEM] Cannot update or install my "high definition audi device"




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