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Windows 7: I can't access my samsung external hard drive. please please help


24 Oct 2011   #21

Windows 7 x64
 
 
Having Similar Issue

I have a samsung 2TB external HDD. Recently I performed an Error-Check by right-clicking on the drive, selecting properties and then Tools. Here's the problem. I didn't let the Error-check finish, I cancelled part of the way through because I had to leave my computer. I didn't think this would cause a problem, but when I went to access the drive it won't open. It appears in the My Computer section under Hard Disks Drives, and is now labeled as NTSF and is showing the whole disk is free!!! Before running the check I had exactly 188GB's of data on the drive and now I can't find said data or access the disk...and windows will not allow me to run the Error-Check again saying it cannot find the drive.

Please HELP! I'm pulling my hair out.

Mizzy

My System SpecsSystem Spec
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25 Oct 2011   #22

windows7, windows XP home
 
 

Yes K: is actually my external drive which connects to computer via usb port.

And here is the result of Hutil:

Name:  hutil.jpg
Views: 124
Size:  69.7 KB


My System SpecsSystem Spec
25 Oct 2011   #23

Windows 7 Professional SP1 32-bit
 
 

The last line in that screenshot shows your system using short filenames (MS-DOS 8.3 style) instead of the full NTFS names for files and folders. This seems pretty unusual to me and I wonder if this has something to do with your problems accessing your drive.
It's only a hunch, perhaps someone else can give more input on this.
My System SpecsSystem Spec
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20 Jan 2012   #24

windows 7 home premium 64bit
 
 

I have a samsung s2 tb external hard drive

Today when I hooked it up to my laptop it would not load. It will shows local F drive when it usually will say samsung Drive.

A pop up box will then appear stating "you need to format drive"

I know if I reformat it I will lose all my data which I will not do.

When I look in device manager it states that the external hard drive is installed.

I attempted to go through start menu and type cmd then F: and it states "The volume does not recognize this system file. Please make sure all required system drivers are loaded and the volume is not corrupted."

PLEASE HELP I DONT WANT TO LOSE ALL MY FILES
My System SpecsSystem Spec
21 Jan 2012   #25

Windows 7 x64
 
 
Try this

Hi emausar

This sort of sounds like the problem I had. Here's what I did to resolve my issue, it sounds like you just need to reset the drive. Shut down your computer, unplug the drive. Turn your computer back on, then shut down again and plug the drive in...then restart your computer.

This should clear things up, at least it worked for me when my drive did the same thing. I hope this helps. If not, hopefully someone will get back to you soon.

Also, in my experience I have found the samsung HDD's to be a little tempermental. For instance if my computer restarts, the drive won't turn back on with it. To resolve this I have to unplug the usb cord from the back of the HDD and then plug it back in again...when I do that the drive pops up exactly the way it should.

Good Luck
My System SpecsSystem Spec
21 Jan 2012   #26

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by mizzy View Post

This sort of sounds like the problem I had. Here's what I did to resolve my issue, it sounds like you just need to reset the drive. Shut down your computer, unplug the drive. Turn your computer back on, then shut down again and plug the drive in...then restart your computer.
I tried nothing happened. i attempted it a couple of times nothing.I think its abit more of issue then just restarting it.
My System SpecsSystem Spec
31 Jan 2012   #27

vista
 
 

Im having problems with my Samsung S2 hard disk. I was transferring files to the hard disk just earlier and now when I want to open the hard disk on my desktop, all the files cannot be open and located. A command prompt would appear and a window popout saying that this is an error finding the folder.


HELP! I don't want to lose all my files!!!!!!!!
My System SpecsSystem Spec
29 Apr 2013   #28

Win7
 
 

Guys,

chkdsk windows tool do the magic. It helped me already several times (starting from win2000 and just today on Windows 7)

To fix the problem please run it in administrator mode (Start -> type "cmd" -> right click on "cmd.exe" and select "Run as administrator").

Then run the tool chkdsk with switches "/f /r" for your disk. For example to fix disk K please use following command
chkdsk k: /f /r

That is it
My System SpecsSystem Spec
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 I can't access my samsung external hard drive. please please help




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