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Windows 7: I can't access my samsung external hard drive. please please help


12 Mar 2011   #1

Windows 7 Home Premium 64bit
 
 
I can't access my samsung external hard drive. please please help

Hi, everyone.
I have a 320gb samsung s2 external hard drive. I have this for only a few months.
All the time, it is working the it should be, but today, I can't seem to access this.
Here's the problem. When I plug it in, it doesn't show the SAMSUNG(P but only "local disk(P". It shows that I should format it.
Also, every time I try to right-click the local disk(P, it only ends up to not responding.

I tried changing renaming it, but still nothing. I checked if it is installed properly, and it does.
There is also no ticking sound in the disk inside, and the light is also lit up.
Please help me, there are so many important files inside and I hope it will not end up being formatted.

My System SpecsSystem Spec
.

12 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Can you please post a picture/image of your Disk Management?

Regards,
Golden
My System SpecsSystem Spec
13 Mar 2011   #3

Windows 7 Home Premium 64bit
 
 

Here is the picture of it, it is stated that it is RAW, does it mean it is something like corrupted? I tried connecting other external hard drives and it shows NTFS. So I guess this is not good. Please help me. I dont wanna format it though.


Attached Thumbnails
I can't access my samsung external hard drive. please please help-pc.png  
My System SpecsSystem Spec
.


20 Mar 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Sorry my reply is so late. Can you try the following for me please:

1. Click Start Orb, and in the search box type cmd
2. Right-click on cmd, and then click Run as administrator
3. In the CMD window, type P: , and then hit enter
4. Type chkdsk /f and hit enter.

Wait for that to finish, then post the results here. Also check to see whether you can access that disk now.

Regards,
Golden
My System SpecsSystem Spec
17 Oct 2011   #5

windows7, windows XP home
 
 

hi,

I have exactly the same problem.
My external drive (Samsung S2) appears as local drive f: on my computer.
When I type f: on cmd line it is come up with following message: "Data error <cyclic redundancy check>."
My System SpecsSystem Spec
18 Oct 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi Ogdum,

Please use ES-Tool under the Samsung section from this link, and let us know the results:

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Regards,
Golden
My System SpecsSystem Spec
18 Oct 2011   #7

windows7, windows XP home
 
 

Hi Golden,

Thank you for the reply and the link. I downloaded the ES-Tool and run it. Nothing happened. There was only a exe file and I run that. Command window appeared and after few seconds disappeared, nothing else happened. Problem is still there.

Additionally I found in the control panel/device manager that external drive is named as "Samsung S2 Portable USB Drive" under the Disk Drivers.

regards,
serkan
My System SpecsSystem Spec
18 Oct 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Mmm.

OK, lets try this one:

CrystalDiskInfo - Software - Crystal Dew World

Regards,
Golden
My System SpecsSystem Spec
18 Oct 2011   #9

windows7, windows XP home
 
 

Ok I will try this one also.

By the way, I was reading the following article, do you think it might help?
Fix for missing USB Drive in My Computer (Windows XP) - TACKtech Corp.
My System SpecsSystem Spec
18 Oct 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

I'm unsure - it looks like its for XP, and Windows 7 is totally different to XP. The CRC error is more serious so lets see what CDI says.

Regards,
Golden
My System SpecsSystem Spec
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 I can't access my samsung external hard drive. please please help




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