I can't access my samsung external hard drive. please please help

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  1. Posts : 9
    windows7, windows XP home
       #11

    Oh sorry, I forgot to mention,
    Now I am using XP home. I have 7 at work, and I tried there, it was the same.
    So I am on XP-home now.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #12

    OK. Run CDI - lets see what is says.
      My Computer


  3. Posts : 9
    windows7, windows XP home
       #13

    Here is the result of CDI:

    I can't access my samsung external hard drive. please please help-cdi-result-samsung-s2-ext-drive.jpg
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #14

    OK.

    Can you access the drive in Windows Explorer at all? If so, can you copy across any data you require to somewhere else - I think the only thing we can try now is a reformat of the USB drive.

    How old is it? CRC errors are usually a sign the disk might be on the way to the junkyard.

    Regards,
    Golden
      My Computer


  5. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #15

    OK. I am not sure whether this is going to help you but no harm in trying.

    Read this thread Regain a lost drive using Test Disk - An Illustrated Guide thoroughly (especially Part 2 which was the real test) and run Test Disk.

    Pay attention and read every Window from top to bottom before inputting your commands. If Test Disk is successful in retrieving and writing the partition data and shows the partition, press P as indicated in the relevant window to list the folders/files. You can then copy them to another drive.

    Take your time to read and understand the working of Test Disk from my guide as well as Test Disk website.

    Also have a look at this article http://www.easeus.com/resource/raw-e...e-recovery.htm You may want to try this first as it appears to be easier.

    Let us know what happens. Good luck.
      My Computer


  6. Posts : 9
    windows7, windows XP home
       #16

    Can you access the drive in Windows Explorer at all? If so, can you copy across any data you require to somewhere else - I think the only thing we can try now is a reformat of the USB drive.

    How old is it? CRC errors are usually a sign the disk might be on the way to the junkyard.
    Hi Golden, No I can't access the drive in Windows Explorer either.
    It has not been a year that I bought it.
    I am not sure if this CDI is reliable, becouse I got similar result from my local drive check. Here it is:

    I can't access my samsung external hard drive. please please help-cdi-result-local-drive.jpg

    Hi Jumanji, I will try your suggestion too. Hope I can save my data somehow...
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #17

    Hi,

    In Disk Management, is the drive shown at all?

    Crystal Disk Info is quite reliable - your C: drive has a few issues, but not as bad as the USB drive. Can you also try the HUTIL tool from this link:

    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

    If the Samsung diagnostic tools can't read the drive, then I'm not sure what else we can do. I'll see if I can find a hardware guru to help.

    Regards,
    Golden

    Regards,
    Golden
      My Computer


  8. Posts : 9
    windows7, windows XP home
       #18

    [QUOTE=jumanji;1620928]OK. I am not sure whether this is going to help you but no harm in trying.

    Read this thread Regain a lost drive using Test Disk - An Illustrated Guide thoroughly (especially Part 2 which was the real test) and run Test Disk.
    QUOTE]

    Hi Jumanji,

    I am trying Test Disk.

    Following window appeared:
    I can't access my samsung external hard drive. please please help-invalid-fat-boot-sector.jpg

    I continued with analyze: and following window appeared:
    I can't access my samsung external hard drive. please please help-no-partition-found.jpg

    I went on with deeper search and waiting...

    There is also a recovery program in it named as photorec_win but it didn't help, or I didn't wait enough. It is starting and giving "error reading sector" 1794,2691,3588 ........ It goes like this, and I stopped it.
      My Computer


  9. Posts : 9
    windows7, windows XP home
       #19

    Golden said:
    Hi,

    In Disk Management, is the drive shown at all?
    Hi Golden

    Here is the disk management window.

    I can't access my samsung external hard drive. please please help-disk-management.jpg

    It is in turkish. I can translate it if necessary :)
    It appears there as local drive (K:)
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #20

    Mmm. The K: is the USB drive right? Did you try the HUTIL tool at all?

    Regards,
    Golden
      My Computer


 
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