I can't access my samsung external hard drive. please please help

Page 1 of 3 123 LastLast

  1. Posts : 44
    Windows 7 Home Premium 64bit
       #1

    I can't access my samsung external hard drive. please please help


    Hi, everyone.
    I have a 320gb samsung s2 external hard drive. I have this for only a few months.
    All the time, it is working the it should be, but today, I can't seem to access this.
    Here's the problem. When I plug it in, it doesn't show the SAMSUNG(P:) but only "local disk(P:)". It shows that I should format it.
    Also, every time I try to right-click the local disk(P:), it only ends up to not responding.

    I tried changing renaming it, but still nothing. I checked if it is installed properly, and it does.
    There is also no ticking sound in the disk inside, and the light is also lit up.
    Please help me, there are so many important files inside and I hope it will not end up being formatted.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Can you please post a picture/image of your Disk Management?

    Regards,
    Golden
      My Computer


  3. Posts : 44
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Here is the picture of it, it is stated that it is RAW, does it mean it is something like corrupted? I tried connecting other external hard drives and it shows NTFS. So I guess this is not good. Please help me. I dont wanna format it though.
    Attached Thumbnails Attached Thumbnails I can't access my samsung external hard drive. please please help-pc.png  
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Hi,

    Sorry my reply is so late. Can you try the following for me please:

    1. Click Start Orb, and in the search box type cmd
    2. Right-click on cmd, and then click Run as administrator
    3. In the CMD window, type P: , and then hit enter
    4. Type chkdsk /f and hit enter.

    Wait for that to finish, then post the results here. Also check to see whether you can access that disk now.

    Regards,
    Golden
      My Computer


  5. Posts : 9
    windows7, windows XP home
       #5

    hi,

    I have exactly the same problem.
    My external drive (Samsung S2) appears as local drive f: on my computer.
    When I type f: on cmd line it is come up with following message: "Data error <cyclic redundancy check>."
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Hi Ogdum,

    Please use ES-Tool under the Samsung section from this link, and let us know the results:

    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

    Regards,
    Golden
      My Computer


  7. Posts : 9
    windows7, windows XP home
       #7

    Hi Golden,

    Thank you for the reply and the link. I downloaded the ES-Tool and run it. Nothing happened. There was only a exe file and I run that. Command window appeared and after few seconds disappeared, nothing else happened. Problem is still there.

    Additionally I found in the control panel/device manager that external drive is named as "Samsung S2 Portable USB Drive" under the Disk Drivers.

    regards,
    serkan
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Mmm.

    OK, lets try this one:

    CrystalDiskInfo - Software - Crystal Dew World

    Regards,
    Golden
      My Computer


  9. Posts : 9
    windows7, windows XP home
       #9

    Ok I will try this one also.

    By the way, I was reading the following article, do you think it might help?
    Fix for missing USB Drive in My Computer (Windows XP) - TACKtech Corp.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Hi,

    I'm unsure - it looks like its for XP, and Windows 7 is totally different to XP. The CRC error is more serious so lets see what CDI says.

    Regards,
    Golden
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:24.
Find Us