New
#1
+20 minutes to Rip a CD on new computer
Just received a new computer. The specs:
Dell 2305 All-in-One
Windows 7 64-bit
8 gb RAM
AMD Athlon™ II X4 610E processor
Blu-ray combo drive (Optiarc DVDRWBD BC-5504H)
Everything works fine except the time it takes to rip my CD's. Using Windows Media Player or Media Center on my other computer, it takes about 2 minutes. On the new Dell, my computer temporarily freezes after ripping the first track, and then will take at least 20 minutes to complete.
I've talked to several techs at Dell. Their response: as long as the combo drive will play a CD, it's not their problem.
But it's not a software problem!
I've done lots of research on the web, and this forum. All the answers say to be sure that DMA is enabled in Device Manager. But my problem: under the heading of IDE ATA/ATAPI Controllers, there are no channels listed. So I can't enable DMA. The only thing listed is "AMD Sata Controller".
Is this a problem with the AMD controller drivers? I've installed the latest from the Dell site. Should I uninstall the AMD controller driver and try to install the Windows 7 drivers instead? And how do I do that?
Thank you for any help. I'm so frustrated by Dell's unwillingness to help.