Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: External Hard Drive installed but not showing up on My Computer

15 Mar 2011   #11
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by BmBranch View Post
I've attached a screen shot of the disk management screen. When right clicking the open option isnt even visible.
Assign a drive letter to the disk (first option shown on your snip). Without a drive letter, your disk will be "invisible".


My System SpecsSystem Spec
.

16 Mar 2011   #12
sreedhav

MS Windows 7 Home Premium 64-bit SP1
 
 

Dear BmBranch,
I have read about a similar prob.'a while ago!

These probs. are more common when using Laptops which have card readers!

For ex: C:/ is your primary partition,

D:/ is either a logical or a CDrom drive and

E:/ is your Card reader and

the EXTN.HDD fights for the same drive letter as your card reader.

So,assign a drive letter in "Disk management" to the EXTN.HDD by a Rt.click on it,and choose "CHANGE DRIVE LETTER and choose a higher drive letter like M. Reboot and check!

The other scenario is a malware contamination!

Kindly run an online anti-virus scan---> Housecall , for ex. :HouseCall - Free Online Virus Scan - Trend Micro USA,

super antispyware scan with it's PORTABLE SCANNER(as it does not need updating) : SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

Malware antimalwarebytes(MBAM) : malwarebytes.org

Last but most importantly,run an anti-rootkit : Rootkit Buster http://downloadcenter.trendmicro.com...oc=1#undefined

Let us all know how things have panned out! I hope you hit paydirt!

Regards,
Sreedhav
My System SpecsSystem Spec
17 Mar 2011   #13
BmBranch

32 bit Windows 7
 
 

Update: I have tried all of the above suggestions. I have assigned a new drive letter, it has been tested on other computers, I have ran a virus scan, anti-malware and spyware scans and an anti-rootkit scan and still the hard drive does not work. Any other suggestions?
My System SpecsSystem Spec
.


17 Mar 2011   #14
fseal

Windows 7 x64 Ultimate
 
 

It may be that the USB/ATAPI interface hardware may not have a proper driver built into windows 7. Do you have a different W7 machine you can try it on? Did it come with a driver disk? (I know normally that isn't needed, most USB drives use a VERY small number of interface chips that are well supported)

Could be that a driver update is needed to get full functionality out of that external drive... Might be hard to find one, but start with the drive manufacturer's site, if they don't have anything then we can look up the VID/PID of the USB device and find out what it is then to directly to the chip manufacturers site and see if they have one.
My System SpecsSystem Spec
19 Mar 2011   #15
sreedhav

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by BmBranch View Post
what do you suggest I do? I've tried pretty much everything
Dear BmBranch,
see if the EXTN.HDD is detached from it's external casing, that can be set right by attaching it back to the casing! Try it!
Regards,
Sreedhav
My System SpecsSystem Spec
22 Mar 2011   #16
BmBranch

32 bit Windows 7
 
 

The HDD is correctly fitted into the casing and the HDD is still inoperable
My System SpecsSystem Spec
29 Jul 2013   #17
kemseven

Windows 7 64 Bit
 
 

Thank you very much DocBROWN It is really working do mine. Keep it up Sevenforums is good services
My System SpecsSystem Spec
29 Jul 2013   #18
kemseven

Windows 7 64 Bit
 
 
Great news with seven forms

Quote   Quote: Originally Posted by DocBrown View Post
So you are saying Open & Explore are grayed out ?
Thank you very much It is working for me do it
Keep it up SEVENFORUMS
My System SpecsSystem Spec
Reply

 External Hard Drive installed but not showing up on My Computer




Thread Tools





Similar help and support threads
Thread Forum
External Hard-Drive Not Showing Up
Hello SEVEN FORUMS, Im here to write an HELP thread for my external hard drive. Well first off its a SeaGate 250GB Hard-drive (USB) i plug it into the USB port with cable and the light comes on saying its connected. I go onto my computer and nothing comes up? Its not in My Computer or anything....
Hardware & Devices
External Hard Drive not showing up.
I usually use the hard drive with the desktop, however the other day I plugged it into the laptop, it was running at the time, and was accidentally unplugged, since then it doesn't seem to be recognized in either computer. The laptop will make the noise when I plug in the external drive, and it...
Hardware & Devices
Windows 7: External hard drive not showing up in my computer
my external hard drive not showing up in my computer and it is working fine before. I can see my external hard drive in Disk Management and Device Management, but not in my computer. I need help and i doesn't won't lose any data.
Hardware & Devices
external hard drive not showing in 'My Computer'
I have a internal western digital drive mounted in an external caddy. its not showing in Disk Drives in device manager but is showing under universal serial bus controllers as Cypress AT2LP. Its an IDE type drive and I have moved the jumper settings around but still cant get it recognised in 'My...
Hardware & Devices
Samsung s2 external hard drive not loading showing local disk F drive
I have a Samsung s2 1tb external hard drive. Today when I hooked it up to my laptop it would not load. It will shows local F drive when it usually will say samsung Drive. A pop up box will then appear stating "you need to format drive" I know if I reformat it I will lose all my data which...
Hardware & Devices
External Hard Drive not showing up anywhere
Hi everybody. I have a problem :( My 3TB Western Digital Hard Drive is not showing up on any PC I connect it to. The light on the drive itself is on, but no where on the PC does it register. I am pretty sure the disks aren't spinning either, but that is probably because the computer isn't...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App