Quote: Originally Posted by websitespider
I downloaded the drivers
for 32 bit Windows 7 and Vista and they work fine and have been ever since I bought this printer in mid 2008. I just wish they would develop and release the 64 bit drivers!!!!
I spoke to Canon Support this morning in the UK and the guy I spoke to said that although he had seen a document implying that there would be 64 bit drivers for this printer some 6 months ago, as we hadn't seen them yet he didn't hold out much hope for their release. He also said that if they were coming then they might come in the first quarter of 2010.
I have a support ticket for this issue lodged with Caon and this morning I have sent them a reminder of our needs with a copy of the URL for this particular discussion forum in the hope that whoever receives it might be able to forward it on to their management/developers.
Maybe if we keep pushing them something might be done.
Thanks for sharing this with us. I actually never gave it thought to make a phone call to one of what could have been just another foreign call centre with a UK number that redirects to Asia, or Germany if lucky. Non (or most) of these multi nationals bother with the UK these days, so why should I help make them richer when they cannot offer proper technical support hotlines (0800) or product life support for driver
updates. I do not know if UK support lines are freephone or if they employ English speaking people - I was just saying what my pov is in regards to companies in general these days that sell/import into but do not operate in the UK.
As long as Windows supports printers then in theory I should be able to have new drivers for a 10,20,30 year old product. If it still works, don't fix it! I went through so many printers in the years - all those rip off injket ones that require ink for fun! I went through a phase of refilling ink myself for about two years until I finally invested into my Canon Laser printer (now I only pay £15 for my toners and get 2,000 or 4,000 prints). Now Canon appear to not care about supporting driver updates, what do I do in this situation? In the past I looked on Russian web servers for software hacks (yes some of the best programmers in the world that like to offer a service to the people! for FREE are Russian) it was used to bypass a service of my Epson printer. The Russian hackware just bypassed the chipset software and told it that it had been serviced so no need for me to spend £££ on that nonsense. All the service engineer would have done is the same as the Russian hackware did. Why pay for that when you can re-enable printing again!
It would not surprise me if companies (any brand or non brand name) put software on chips of products programmed to expire/disable or delete software operation once warranty has expired! Making us buy new products in this throw away world, it is very simple for them to do and yields trillions of dollars each year for them that which otherwise would not have been possible, so if they do this then I imagine they get away with it unnoticed for the most part. Manufacturing is not driven by demand as much as we like to think it is, it is a very artificial economy just as the banking system is that prints and loans money to governments - which is responsible for all causes of all booms and busts of all economies throughout all history of fractional reserve banking and usury. Production run lines employ slaves on min wage; but then over half of the world population are true slaves to the manufacturing industry alone!
If by May 2010 Canon has not released a 64bit driver compatible for XP, Vista, and Windows 7 I will hire a programmer myself and have them make one (if this is possible), if I can find a competent programmer that is. It is far more economical than wasting money into what will become obsolete in 2012 when Windows 8 is released! Thanks for nothing Canon! Just another brand name with a nice case to lure in customers.
If they fail to release drivers (it is because they are greedy!) then I shall boycott them for the rest of my life - not just for printers and scanners but everything they make I will ensure not one single product I buy has a component made or sold by them. Us consumers have had enough of the throw away world. We do have the power to drive supply with our demand! So we can shape policy of companies (which consumers in Europe have demonstrated previously!), this means not having a throw away world, of course we know mass production run/lines make it cheaper to dump everything in the landfills every 6 or so months in favour of new shiny toxic plastic cases with components inside that will soon become obsolete once more.