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Windows 7: Vista Laptop DVD Code (10)

25 Mar 2011   #1

Windows 7 Ultimate 64-bit
Vista Laptop DVD Code (10)

Working on an HP dv6000 laptop. The user's DVD quit working so he bought a new one and I hooked it up. After rebooting Vista threw a driver error. I checked Device Manager and noticed a Code (10) on the DVD device. I opened Regedit and removed upper and lower filters and rebooted; same error. I got another DVD drive from the shelf and plugged it in and got the same error.

Vista is not recognizing any DVD drive I plug into this laptop. BIOS recognizes it. Does this sound like a motherboard problem or is it wipe and reload time?


My System SpecsSystem Spec
26 Mar 2011   #3

Windows 7 Ultimate 64-bit

Thanks for the help. However, that did not solve the issue. It looks like a bad IDE port on the motherboard.
My System SpecsSystem Spec


 Vista Laptop DVD Code (10)

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