forteManager software not working with LG 1900J Monitor win7 x64

cbs362 · 26 Mar 2011

I've got an LG Flatron L1900J Monitor, which I bought a couple of years ago. Since there aren't any buttons or contrlols on the device to adjust contrast, colors etc., an additional software is needed to do this, called forteManager. Because the CD shipped with the monitor got lost since a few years, I had to download it from the internet. There's the problem, because there are two versions on LG's website: 2.80 and 3.18, and for me 2.80 would be the appropriate version. When I click to download the older version, a file with a length of 0 bytes will be downloaded, and I couldn't download it from anywhere else. I also tried installing the 3.18 version,(although LG says the two versions are not compatible with each other), it runs, however, I'm not able to change any setting, all options are grayed out, only system and monitor information is shown. After googling a few hours, I succeeded to acquire version 2.62 x64 from the software's manufacturers (Portait displays, Inc.) website. It's drivers are not signed digitally, thus there was a little workaround needed to get the drivers working on Win7 due to the Digital Signature Enforcement. But it's not working: whenever I start the computer this way, a message box pops up the first time saying "Your display configuration has changed. Please reinstall forteManager." And when I start the software, there are also all options grayed out...

My former computer was running XP, and there was fortemanager running properly, but that computer, with that I used that monitor before was installed many years ago, and I don't remember what was required, and that computer is not even used any more.

The monitor is connected via a DVI-I cable to an ATi Radeon HD 5770 graphics card(don't mind what my system specs state), and I'm using Win7 64-bit version. The monitors driver is the Generic PnP monitor driver which comes with Windows. The video card's driver is also up to date, it was installed a few days ago.

Please help me to get this working, thanks in advance.

I also contacted LG customer care, but that what they call support, is a joke...

ddix1026 · 28 Mar 2011

i have an LG monitor as well, and i could use forteManager on my old XP machine. once i built my new machine with Win7 x64, that program would not install on my machine either. however, if you are looking to adjust the color settings, try downloading Natural Color Load (its technically a "Sanmsung" program). I have installed this program on my machine (used to have a Samsung monitor) and it still allows you to correct gamma, etc. even though its not a Samsung monitor..

Just my 2¢..

Cheers

malc · 16 Aug 2011

I have the same problem. Fortemanager does not work on win7 64bit. I get error -5 on the install most times.

LG's reply is that Forte Manger is a 32 bit program and won't run on 64bit.

Well that is excellent support LG. I mean how long have 64 bit OS'es been out? What is the most common OS on new PC's. AFAIK it is win 7 64 bit. LG - 0/10 for customer support!