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Windows 7: Comfort Optical Mouse Scrolling Problem

06 Jul 2009   #1
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 
Comfort Optical Mouse Scrolling Problem

I am running the RC build 7100 dual booted with XP.

When I first installed the RC it recognized my Microsoft Comfort Optical Mouse 3000 as an HID Compliant Device. Mouse Properties showed a tab for 'Wheel' and allowed me to set the number of lines for scrolling. Unfortunately, it would not let me assign an action to the wheel button or the magnify button. But it did scroll smoothly no matter what application I was running. Especially important to me was that it allowed scrolling row by row down an Excel spreadsheet.

In an attempt to get the wheel and magnify buttons to work, I installed the Vista Comfort Optical Mouse 3000 driver. Now the wheel and magnify buttons can be assigned functions BUT scrolling with the wheel in Excel scrolls 13 lines at a time. The same is true for several other places. Mouse Properties does not offer 'Wheel' tab but does offer a 'Scrolling' tab. That tab just gives me a chance to adjust the scrolling rate but not the number of lines.

Is there a driver that will allow me to adjust the number of scroll lines as well as assign functions to the wheel and magnify buttons? Maybe another type of mouse is in order but I really don't want to spend the money right now.

Thank you very much.


My System SpecsSystem Spec
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07 Jul 2009   #2
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Well here I am again to report all is well now.

I found the driver I was looking for in the most unlikely place. Microsoft Shop. I was looking for a replacement mouse and found the Comfort Optical Mouse 3000 was shown to be Windows 7 compatible. I downloaded the driver which seemed to be newer than the one I had. It took me a few minutes to get it set up the best I could and it worked acceptably. Scrolling with the wheel is not quite as smooth as it is under XP but it will do. Best of all -- No crashes yet!
My System SpecsSystem Spec
27 Oct 2009   #3
aarste

Windows 7 Professional 64-Bit
 
 

Sorry to bring up an old thread, but I found a solution to this, and wrote it at Anyone unhappy with their MS Comfort Optical Mouse 3000 in Windows 7? - Neowin Forums earlier today, hope you're still subscribed to this thread so you'll know!

Hope this helps
My System SpecsSystem Spec
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07 Dec 2009   #4
unkellsam

W7
 
 

Quote   Quote: Originally Posted by aarste View Post
Sorry to bring up an old thread, but I found a solution to this, and wrote it at Anyone unhappy with their MS Comfort Optical Mouse 3000 in Windows 7? - Neowin Forums earlier today, hope you're still subscribed to this thread so you'll know!

Hope this helps

The link is dead. What was the solution?
My System SpecsSystem Spec
07 Dec 2009   #5
unkellsam

W7
 
 

I found the solution - download the latest mouse drivers from the Microsoft shop.

In the mouse program selecting comfort optical 3000 from the connected device dropdown will cause problems, oddly enough.

Choose "Laser Mouse 6000" and now the scrolling works fine!
My System SpecsSystem Spec
08 Dec 2009   #6
aarste

Windows 7 Professional 64-Bit
 
 

Quote   Quote: Originally Posted by unkellsam View Post
I found the solution - download the latest mouse drivers from the Microsoft shop.

In the mouse program selecting comfort optical 3000 from the connected device dropdown will cause problems, oddly enough.

Choose "Laser Mouse 6000" and now the scrolling works fine!
The link works fine, but yeah that is correct
My System SpecsSystem Spec
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 Comfort Optical Mouse Scrolling Problem




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