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Windows 7: USB ISSUE

07 Apr 2011   #1
CarterWindows7

Windows 6.
 
 
USB ISSUE

Hello Everyone.

I have just come on to my laptop and i have found 'USB Not Recognized' And i have code 43. I have used all usb ports to check, and it still doesn't work? It worked perfectly fine yesterday. It is a web-cam.


P.S My laptop is acer, And i dont no an awful lot. But i really need help! What do i do?


My System SpecsSystem Spec
.
07 Apr 2011   #2
ace9062

windows7 home premium
 
 

can you connect any other device via usb such as external keyboard or mobile phones or joystick???
My System SpecsSystem Spec
07 Apr 2011   #3
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Code 43: Windows has stopped this device because it has reported problems

The first thing to try is re-installing the USB controller drivers.

If that does not work then it is most likely that your hardware has failed.

Regards....Mike Connor
My System SpecsSystem Spec
.

07 Apr 2011   #4
CarterWindows7

Windows 6.
 
 

ace, my mobile phone usb works and connects fine its just the webcam? and how do i reinstall usb controller drivers? im so shit with laptops!
My System SpecsSystem Spec
07 Apr 2011   #5
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Well, you can also try re-installing the web-cam drivers.

To install drivers, go to "Device Manager" in your Control Panel, click on "Universal Serial Bus Controllers"



Right click on the device to which your webcam is attached, and then on "Update Driver Software".

Don't worry about all the USB stuff you see in that image, I use a lot of USB stuff so I have a lot of hubs. You might only have one!

Regards....Mike Connor
My System SpecsSystem Spec
07 Apr 2011   #6
CarterWindows7

Windows 6.
 
 

I have right clicked on 'Unknown Device' and pressed Update, do i have to do all the other USB ones, (because ive pressed update just on Unknown Device) and nothings happened.. What can i do now! How do you uninstall, and re-install?
My System SpecsSystem Spec
07 Apr 2011   #7
ace9062

windows7 home premium
 
 

Quote   Quote: Originally Posted by CarterWindows7 View Post
ace, my mobile phone usb works and connects fine its just the webcam? and how do i reinstall usb controller drivers? im so shit with laptops!
dont get annoyed,,,, this happens in the beginning and this is how we learn
you have to reinstall your chipset driver which you will get here Acer Europe - Service & Support, Drivers & Utilities, Downloads
select your lappy model and then download from there and install
good luck


all the drivers you need you will get here
My System SpecsSystem Spec
07 Apr 2011   #8
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by CarterWindows7 View Post
I have right clicked on 'Unknown Device' and pressed Update, do i have to do all the other USB ones, (because ive pressed update just on Unknown Device) and nothings happened.. What can i do now! How do you uninstall, and re-install?
If it is an "Unknown Device", that means Windows can not recognise it.

Unplug the webcam. Try plugging it into another USB port. If that does not work, and you do not get a message from Windows, then the webcam is most probably defective.

Regards....Mike Connor
My System SpecsSystem Spec
07 Apr 2011   #9
Shootist

Windows 7 Pro x64
 
 

Have you tried rebooting the system?

Did this happen after the computer was in Sleep mode?
My System SpecsSystem Spec
08 Apr 2011   #10
CarterWindows7

Windows 6.
 
 

Yes shootist.
My System SpecsSystem Spec
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 USB ISSUE




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