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'The Fingerprint Reader Is Not Detected'. Massive Problem, Please Help
Ok, im not very computer minded, so this message may be brief to some....
I have owner and been using a HP Pavillion DV7 Laptop on Windows 7 Home Premium for nearly 6 months now. The computer has been great and worked well up until this morning.
A notice came up to do some updates, and once i clicked and computer restarted, I noticed my fingerprint reader no longer worked. I just get a message at first saying 'reading detector', then followed by 'The Fingerprint Reader Is Not Detected'. I had my finger sensor working fine daily up 2 this point.... its as if maybe a driver has been disabled or removed>?
Here's my problem... wtihout the sensor working, I have no possible way to get past user login screen. Its saying to type a password into box, but I cant for the life of me remember it, Im sure I never set one, as I knew the finger sensor would be easier?
Also I do not have any other accounts/usernames to enter into, and administator is not enabled....
anyone got an ideas?
I am essentially stuc at the login in screen, with no password or finger sensor. and I cant reset password as I get a message pop up saying 'This feature requires removable media'
Any help greatly appreciated.