Lost RAM!!!

Hi all, I have recently purchased my Medion PC and happy I am too apart from one thing. RAM!
The machine comes with 4Gb DDR3 RAM which in the grand scheme of things is not that much really, so I purchased 2x Corsair 4gb sticks too give it a boost, only to find to find that the PC could only see 4Gb.
Using my trusty friend, Google, I found that maybe the BIOS needed looking at, or they could be faulty.
Which brings me here. Anyone know what's going on?
Help would be much appreciated.

Regards
Hampshirehog

Hampshirehog said:

Hi all, I have recently purchased my Medion PC and happy I am too apart from one thing. RAM!
The machine comes with 4Gb DDR3 RAM which in the grand scheme of things is not that much really, so I purchased 2x Corsair 4gb sticks too give it a boost, only to find to find that the PC could only see 4Gb.
Using my trusty friend, Google, I found that maybe the BIOS needed looking at, or they could be faulty.
Which brings me here. Anyone know what's going on?
Help would be much appreciated.

Regards
Hampshirehog

I don't know much about them nor could I find much more than "what on the box" specs..... I did come across a support web site HERE . Looks like you just need to enter your part/SN to get info, also had a downloadable manual (page 55 for bios).
good luck