Quote: Originally Posted by richnrockville
Assuming that you have installed the software before you plugged in the printer?
I have one real important questions. when you say you have cleaned up the registry, what did you use?
Also, what other programs are running when you tried to install the printer?
you said that you set the printer up to be wireless, how are you selecting it in the install printer option?
I rfecommend installing the printer via the usb cable first and then converting it to wireless connection.
you might try that before you get too frustrated..
Canon's instructions indicated to get the printer set up (ink cartridges, USB or Wireless installation, etc.) before using the setup CD.
I used Uniblue Registry Buster to clean the registry. I am wondering if there are still remnents of the old HP printer in the registry.
I turn off the firewall and active virus scan when I load the CD.
I will try the USB method and try down loading the driver from Canon. I will keep you posted.