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#1
How to Uninstall / Reinstall Printer
Weird problem. I have an HP Photosmart Premium C309 that was a bit of a bitch to install on 7, but it's been working great for the last several months.
A couple of days ago it stopped working. I deleted everything from the print queue and tried to print a test page. Nothing. Stuck in the queue again. I deleted the job and clicked on devices and printers off the Start menu. No HP C309.
I remembered that the original installaion CD was pretty much useless, since it was not engineered with 7 as a choice. So I dowloaded the installation software from the HP site. Still a no go on printing - item stuck in queue.
I redeleted, and checked the Devices and Printers. There WAS an HP C309 listed, but it had (Copy 1) suffixed to the name. I deleted the printer and clicked on the 'Add Printer' tab on that page. I eventually got a message that the software for the printer had already been installed.
I reinstalled again, adn then tried to rename the printer - minus the (Copy 1). The system would not allow me to rename, saying that a printer with that name was already installed on the computer.
So now I look for help. I don't know how to delete a device that won't display, and I have no clue how to get this piece of s**t to work. HP wants to charge me an arm and part of a leg to help me Seems like if their software has bugs in it why should I have to pay them?