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Windows 7: lost storage drive


29 Apr 2011   #1

Win 7 Home Premium 64 bit
 
 
lost storage drive

I did a windows update when the computer rebooted my 750 gig storage drive (F) is no longer there. I tried to do a system restore it cannot restore. I rebooted entered the bios no F drive. I'm at a loss what to do next does anyone have an idea?

My System SpecsSystem Spec
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29 Apr 2011   #2

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by pasquanel View Post
I did a windows update when the computer rebooted my 750 gig storage drive (F) is no longer there. I tried to do a system restore it cannot restore. I rebooted entered the bios no F drive. I'm at a loss what to do next does anyone have an idea?
How is the drive connected to your system?

Regards....Mike Connor
My System SpecsSystem Spec
29 Apr 2011   #3

XP / Win7 x64 Pro
 
 

Is this an external or internal drive? Was chipset or SATA driver updated?
My System SpecsSystem Spec
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29 Apr 2011   #4

Win 7 Home Premium 64 bit
 
 

It's an internal SATA drive
My System SpecsSystem Spec
29 Apr 2011   #5

XP / Win7 x64 Pro
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
Was a chipset or SATA driver updated?
Please check for that.

Check disk management to see if the drive is showing there or not. Click the Start Orb and type diskmgmt and hit enter.

If it's not there, start with the easy stuff first, like opening the case and unplugging and plugging back in the cables to the drive. If a cable is failing, the drive will disappear and re-appear somewhat randomly after reboots.
My System SpecsSystem Spec
29 Apr 2011   #6

Win 7 Home Premium 64 bit
 
 

chipset and sata drivers were not updated it does not show in disk management
My System SpecsSystem Spec
29 Apr 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Have you opened the case and unpluged and replugged in both ends of the sata power and data cables like FliGi7 suggested?
My System SpecsSystem Spec
29 Apr 2011   #8

Win 7 Home Premium 64 bit
 
 

no not yet I am about to now
My System SpecsSystem Spec
29 Apr 2011   #9
Microsoft MVP

 

System Restore to before the Updates were installed.

Look in Windows Updates>Installed Updates to see what exactly was installed. Drivers?
My System SpecsSystem Spec
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 lost storage drive




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